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April 2024 by Sarah C.
You can tell Rite Aid is struggling as a business. When a location isn't being closed, the store is half empty and under staffed. This location is strange and seems like maybe it used to be a restaurant or more popular grocery store. I found what I needed but it's a sad shopping experience. There was no cashier up front, and a small sign saying to honk a dog toy for service. Staff came quickly once I did that but it was a little silly.
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April 2024 by James L.
Used to use this pharmacy when I lived in Wilsonville 4 years ago. Stopped in to pick up a prescription passing through and Chereese remembered me and was so pleasant to deal with. The rest of the staff was amazing. They had my prescription filled before I was even done chatting. Really recommend this pharmacy.
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December 2023 by Diana w
Please consider another pharmacy. This store is unreliable and unprofessional. This Rite Aid pharmacy is not staffed properly. Prescriptions are not ready or auto generated when set up. I feel bad for the elderly folks, because its got to be scary relying on a business and no transparency as to why the service is so inadequate! Im sorry to leave a poor review though we have given many chances over the years and the service is not getting better only worse, and this type of business needs to be regulated and overseen to make sure its safe and reliable for their customers.
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October 2023 by Katie G.
My company recently changed insurance providers. I asked my new doctor to send my time-sensitive prescription to the Rite Aid in Wilsonville. The first month, they lost my prescription. The assistant was rude, and dismissive and never apologized. Today was month two. I should have picked up the medication two days ago. They added a code to my account by accident, which caused them to be locked out. The same girl told me, "I don't know what to tell you. Without the code, we can't help you. So figure it out." Who speaks that way to a customer? I asked to communicate with the pharmacist, who immediately realized something was wrong on their end. Two hours later, I gave up and went home because they couldn't access my account. I'm now three days late for my thyroid medication.
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August 2023 by Timothy Riener
Spacious and fairly well stocked Rite Aid location. Only been there a couple times but the staff seems reasonably attentive and helpful. So given expectations, hard to give less than 5 stars.
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August 2023 by An S.
I've found the store staff and pharmacy staff to be helpful and kind. The store has just about anything you'd need - I'm glad this store is here in our community!
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August 2023 by Tim Riener
Spacious and fairly well stocked Rite Aid location. Only been there a couple times but the staff seems reasonably attentive and helpful. So given expectations, hard to give less than 5 stars.
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February 2023 by Jay Slupesky
This store is not a happy place to be, and the people working there don't seem too thrilled with their jobs. Strangely, a good portion of the store's aisles are completely empty (see my photo), and some of the empty aisles are blocked off with a sign that says "Where east meets west". What does that mean in a drug store, anyway? On a positive note, the pharmacy department does seem to be functioning well.
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February 2023 by Dane S.
Felt like a criminal going to the pharmacy to get needles and syringes for my medication. Never had an issue any other pharmacy and other rite aid. Just this one. They were the only place open still after 8pm. Regardless whether or not the needles I wanted to buy were for my Rx meds (they were) or illicit drugs (nope), having access to clean medical equipment shouldn't be a hassle. Will never return. Two stars bc the tech actually got down and pulled boxes from under the shelf in the back while the pharmacist was giving me crap.
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December 2022 by Karissa Wheeler
Do not try calling the pharmacy they will not answer only way to see if your prescriptions is ready is to waste your time driving in. I have called 20 times in the last two days all at different times and no answer.
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December 2022 by Scooter McHooter
The pharmacy NEVER has my prescription refills ready even when I order days in advance. It's always "You're next in the queue it will just be 10-20 minutes." Why lie? Just admit you don't fill the orders in advance. Today they couldn't even manage the next in queue line and told me to come back tomorrow. Lame. I use Rite Aid all over the country and most pharmacies get the order on time or early and use the app to inform you. Poorly managed and bad attitudes all around. Probably a big corporation like this doesn't care but hopefully this review will act as a warning to you to go somewhere else and spare yourself the frustration.
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December 2022 by snt presz
This is our store of choice for over-the-counter meds, band-aid supplies, and quality shampoo. They also carry unique seasonal items and a very good selection of candy!
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November 2022 by Jesse Bartolini
Make sure If you ever visit this store for any reason, that if Steven is working, thank Him for His service in theUSA ARMY.This Man has changed My view of life from gloom to THANKFUL on numerous occasions!! !Thanks for Serving Steven ❤️ ?And thanks for the lovely young lady whom works daytime, so HELPFUL and CHEERY. And the awesome knowledgeable staff in pharmacy. Always taking a pause for YOUR CAUSE!! ! ? ?⚕️
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November 2022 by Rip Howell
The store was great. But the reason I’m commenting is because of the length of the questionnaire. It’s just too long
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October 2022 by Jorge R.
Just went there to buy a couple of medications, I ask the pharmacist and he told me were to find those. I wanted to ask another question regarding one of the medications so I went again with the pharmacist, before I even get close to the counter he told me "go and ask someone else" I apologize for bother him (he was alone, no line at the counter) but he doesn't need to worry. I'm not coming back.
