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July 2023 by Shelley Abruzzini
Super friendly helpful employees at will call and loading dock?
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August 2022 by 龙
Good company,fast unloading
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July 2022 by rictor1000
Wonderful place
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March 2022 by Geoff J.
We ordered 9 doors through them. Including 3 exterior doors. One of which was a double door. We ordered the doors through Jerry's home improvement. We paid extra such that all the doors were prehung. We were told the double doors would be hung on-site but shipped separately due to weight. Upon install it was obvious there were not. No one had even provided the countersunk portions for the hinders in the frame. No holes had been made for the hinges either. In addition to that, the frame was 3/4" too tall, and the doors were 3.5" too short. So it was blatantly obvious that they were never hung on-site since there was a 3" gap at the bottom. We immediately alerted Jerry's. After 5 weeks of Jerry's and OREPAC doing nothing, they eventually sent someone out to measure. Who agreed something had been majorly screwed up. None of the hinges were even put on the doors at standard heights. The OREPAC rep was supposed to get ahold of us on Monday to tell us what the plan was. Both on getting us replacement doors and providing us a weatherproof solution for the opening so that we wouldn't have to delay our move-in. (Which wouldn't have been necessary if they had taken action immediately and not wasted 5 weeks). It's now Thursday and we've been calling the OREPAC rep all week as he hasn't gotten back to us. Jerry's my wife and I have called him 6 times today alone and gotten no response. Meanwhile first thing tomorrow we're planning on canceling our movers scheduled for next week as we don't have even a temporary weatherproof solution that they said they would provide. So far our costs are: $1,000 in extra mounting fees since the doors weren't prehung. $600+ in extra storage fees. + I have no idea what the mover's cancelation fee is going to be yet. You'd think OREPAC would care about their customer as well minimizing our financial damage. But it's clear they don't care.
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October 2021 by Steven G
Love to deliver here, have been here several times and always treated great.
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August 2021 by Google user
Love to deliver here, have been here several times and always treated great.
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September 2020 by Star Singh
Today I’m here to deliver my load great people inside the office and Warehouse it’s just in and out thanks
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August 2020 by brenda sanchez
Best staff possible shout out to dave for giving matt a job THERE HIREING!!!
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July 2020 by Mark J.
I have only worked a few days here but these guys are seriously hard workers. They are good teachers and give grace to new learners. I'm surprised they don't have more reviews- but take it from me this company is treating their employees very well. If you show up on time and give it your all, the rest is just a cake walk.
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May 2020 by Linda Utter
I am trying to source a retail dealer for a crown molding from Setzer Forest Products that I purchased a few weeks ago. I need a an additional 4' and after calling Setzer, they told me to call OrePac, their local distributor, to have them point me in the direction of a retail dealer. Their rep was rude at best and didn't even attempt to be helpful.
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July 2019 by Scott Beam
Points fingers at Home Depot installers while installers point fingers back. Customer gets screwed.
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January 2019 by Nick
Poor experience, would not use again. I received my order of doors about 5 months ago, they arrived warped, OrePac told me to install the doors and they would flatten out. I installed the doors and they did not flatten out. I had dehumidifiers keeping the humidity of the home under 35%. The door pictured is a solid core door. The hollow core doors look about the same. OrePac tried to deliver replacement doors but they were warped like the first set. When a third set of doors arrived they looked good, except for one was missing, but after painting them and trying to install them I discovered that the new doors have a slightly different hinge placement and in some cases are about 1/4" narrower then the first set. With the narrower doors they barely catch the door jamb and I've had to space the strike plate away from the jamb with shims so the doorknob will catch. I've been waiting over a month for them to contact me with the missing door. About two weeks ago I called and left a voicemail, no response. Today I've left another voicemail and sent an email. I've never left a negative review but after my terrible experience I felt like I should let others know.
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January 2019 by Hilliary M
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January 2019 by Erik Knudson
Had what I needed
