Illegaly charging check cashing fees for non customers. Federal law prohibits this as well, other banks recently paid out class action lawsuit payments for this exact thing.
November 2023
Micheal Fraction at BofA Wilsonville, OR is an excellent customer service focused Mgr. I had an awkward phishing event occur and Micheal had this solved and my piece of mind restored within 30 minutes. This perhaps wasnt a big deal until it happened to me. Thank you for the help Mr Fraction.
May 2023
They don't answer the phone that's not a good thing but to be fair it's only a first impression it's definitely not enough information for me to judge negatively as I know banks can get really busy so we shall see and hopefully it's just a high volume of business interruption and will get better ?
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.