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July 2023 by Alastair G.
Usually a fairly fast and convenient experience. My last experience with them was amazing and that was over the phone with customer service. There's times when USPS isn't so great but that's really the case for a lot of businesses. I prefer to rate based on employee, not the business as a whole. Personally, they seem to be better overall lately in my opinion. At least here in Willamina, anyways. I can't speak on anywhere else.
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March 2023 by Kim Blakeslee
In,and out fast staff was nice.
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November 2022 by Cheryl Newton
Friendly efficient staff.
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August 2022 by Richard J McKnight
I had great service
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December 2021 by RG2
The woman that works the front desk of this post office is probably the nicest person I have ever met. Don't know who she is, or her name, but she's always friendly and you can tell she's smiling, even under the mask.A rare find these days. Thank you!
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July 2021 by Jennifer G.
Worst customer service skill ever, the lady with the brunette hair is always rude every time I come here. I thought maybe a couple times she was just having a bad day but NOOOO she is not helpful at all and should work somewhere that requires no customer service skills because she has NONE.
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April 2020 by Madison Turner
Employees are rude and will throw a package you're trying to ship right in front of you. It takes two seconds to turn around and set the package on the cart.
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January 2019 by Emperor Palpatine
This post office is a joke. The postmaster is an idiot who makes excuses for poor service vs actually dealing with the problems. Can't manage his staff, they loose packages like no one's business. I don't get why a small town post office is so disfunctional when larger town and city post offices have their S together.
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July 2018 by Jennifer Hutchison
Awesome customer service
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June 2018 by Angela Radonski /simmons
I walk using a walker so the first thing I notice about a business is their door or doors. Willamina's Post Office's door was nice and lite so, kudos for them for being handicap friendly! I noticed that the post office was nice and clean. I just had a letter that I needed a stamp for so I could mail it. I got in line, there were about 3 people in front of me but the postal worker worked fast and before I knew it, it was my turn. I was greeted by the postal worker and I said hi in return. I said I just need 1 stamp so I a can mail my letter. The postal worker said I can get that for you. So, I licked the stamp and put it onto my envelope and the postal worker said I can mail that for you if you like. I gave the postal worker my letter and said thank you I would appreciate that. If you find yourself in Willamina Oregon and need to mail something take it to the Willamina post office they will take care of your postal needs an provide you with excellent customer service at the same time.
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December 2017 by Omar Alvarado
Employees at this location have always been rude and non helpful. I have to come to the post office to pick up my mail because it can't be delivered to my mailbox, postman can't walk to my front door and leave it in my mailbox. On top of that today I went to see if a package was being held and the employee rudely told me to check my front door and if not then it's was not delivered. They couldn't at least check to see if it was returned to their office??
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April 2017 by Annette Dunkin
People that work at this post office are very friendly and also have helped me out more then other postal services have
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November 2016 by Ryan L.
so it is past six o clock pm and we have not recieved our mail. the lady that is the normal carrier always around 3 or so but when its the other person its always so late. my question is why? There is no reason that our mail should be coming so late in the evening. I really do not understand. We never had our mail come so late untill they hired this person makes me think that she does not deliver the mail daily to end the route early and just deliver it another day. for some days we get our normal mail amount others we have about a weeks worth show up all at once. this person should be fired for i dont even trust this person with my mail at this point.so now i am editing our mailed showed up finally 10 o clock at night. thats just crazy.
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September 2016 by T P.
Best service of ANY post office I've ever been to in multiple cities and states. Super friendly and knowledgeable staff. Fast and accurate service.