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February 2024 by chuck hughes
I'm glad we have a Napa a national auto parts chain in our small town. The staff is friendly, knowledgeable and no hassle returns. There is never a wait for customer service. If they have to order a part most likely it wil arrive the next day. Very quick. They will even order parts without paying for them first as they want to be sure they are what you need. If not they send them back. Great policy in my eyes. If you need parts from oil to batteries or just good automotive advice come to Napa. No need to go anywhere else.
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June 2023 by Lilly Ruvalcaba
Went to this brand new store today the only women in the store at time no one else 3 guys at a register and I'm standing there wait for help got tired of wait and walked out. Went to Napa store in Shady Cove as soon as I walked in I got help and they were very helpful in what I needed
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June 2023 by Robert Fletcher
Location has closed. Moved to Old Grange HWY 62
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May 2023 by fred wilkinson
Good color match on car paint after trying online failure.
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April 2023 by Eva Berg
Battery was shot after 2 years, and then I had to pay $70 for the new one with the warranty covering part of it. Pretty lame. Not the employees fault, they’re super nice! First Napa told me my battery was totally fine, it just needed to be charged. After that my battery was checked by AAA and my mechanic and they said it was dead. I’ll never buy a battery from Napa again. Bad quality and bad policies.
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March 2023 by bobby barber
Nice people. Great service
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March 2023 by Tex Ramsey
Brad, he works in the paint dept was amazing!!! He was right out there with us getting the battery back in. Very knowledgeable about which battery would be a good replacement. It's so wonderful to see friendly, courteous and knowledgeable help. Thank you so much Brad.
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January 2023 by Janet Owsley
Very helpful and nice employees, they know their stuff.
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October 2022 by Richard Childress
Kind employees, have most items needed , if not order next day, pick up later
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September 2022 by Michael Schmidt
I live out in the country my car broke down, so I called and they ordered one of the parts I need the others are in stock they're holding them for me until I can make it into town in a couple of day's at least I know with one phone call that they have my stuff and it'll be there when I get there
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July 2022 by Glenn aka PAPA Henney
Ordered part and picked it up after they texted me it was ready for pickup. Took a few minutes to be waited on.
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March 2022 by Karl Linder
Thank You, Very Good Customer Service A +
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March 2022 by Brandon Bishop
Always seem to have the part I need, very convenient locations they seem to be everywhere. And if you have a lot of selection
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January 2022 by Phil
Very helpful, but we got the wrong rear windshield wiper size and it would have been nice if the purchase were attached to my phone number so I could exchange it without a paper receipt.
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January 2022 by David Williams
Napa seems to usually have the parts I need and they'll go the extra mile to help you solve your problem, even if it requires trying a dozen fittings to find the adapter you need.
