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October 2024 by Tyler Dodge
Been a customer of Parr's for over 20 years. They excel at marketing and building supplies. My feedback for them would be to ramp up the customer service. For example, I'll try and call this location in West Linn to make a order for thousands of dollars and no one ever answers the phone. An operator not on site answers the phone, sends it directly to the store and no one answers, and no way to leave a message. I understand being short staffed but this has been a problem for years. Hopefully it can get better!
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October 2024 by Megan Hessel
Great crew of people and very helpful in helping choose materials for my projects!
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September 2024 by Jose Estrada
Convenient location.
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August 2024 by Shelley Abruzzini
Great selection, fair prices, helpful staff!
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August 2024 by Bradley Haggstrom
They were great in finding what I needed.
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July 2024 by Ken Ivey
I needed to rebuild my 20+ year old deck. Once I had the materials list, I used Parr's e-deck to order. I was contacted by a very knowledgeable person who helped complete the order and added some items not shown on e-deck.
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June 2024 by Jose Fernando Pech-chac
Very good prices and the prices are good
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May 2024 by Eliud Quintero
Is the best store for any decking products and de service 5 starts
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May 2024 by Zzz Zzz
Fantastic customer service will be using when need more lumber..
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February 2024 by Brian K
Team at Parr was super helpful answering my questions and were able to deliver my lumber package in 2 days. Pricing was better than others I called.
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November 2023 by Jens Wiegand
Chris Hansen and the Parr team in West Linn helped us with good quality lumber and quick service for our recent deck project.
The delivery driver (I didn't get his name) was right on time at 7am and quickly placed the lumber in our driveway.
When we needed some additional exterior deck screws and a few more kerf boards, Rene at the WL Parr store was very helpful and made the transaction easy and fun.
Thanks for affordable pricing and excellent customer service! We will be back.
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August 2023 by Alex Vanderhoof
After looking at their lot on Google maps, I decided to be curious and call ahead of time to see if I could order and pay for some lumber before I got there so I didn’t block up their yard with a big truck and trailer. The response I got over the phone was rude and lacked complete customer service skills. I got a snappy “excuse me” and a “no”. Doesn’t look like my poor review is anything new, and I assume Parr simply doesn’t care, but the service here is rude and they have no desire to help or be kind.
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August 2023 by Juan Miranda
Andrew is always on his game thank you Andrew keep up the good work.
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June 2023 by victor tundra
Very helpful and faat servive
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May 2023 by Andrea Findley
Andrew Campbell gave outstanding customer service. I’m in process of remodeling my cabin basement up in the mountains and needed wood for trim and Tongue and groove for ceiling. Andrew helped me assess options, place my order and schedule delivery. All around I found him patient, helpful and easy to work with. He was super responsive and professional. And much to my surprise part prices were the best around— even beating Home Depot— and quality was great. Overall a huge win for me!!!!
