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“While on a visit in Portland area, my wife dropped her phone into water and that meant a new phone. I searched the reviews and found this store had high marks. I was not disappointed. Admittedly, she did need a new phone but so did I as both were a number of years old and failing. Staff there were very helpful. Annabelle was the primary rep for our review and purchase. She was outstanding and we eventually went out the door with our choices in a fully working condition. she took the time to work with the transfer of data while also helping others at the same time. I could go on as she is a superstar. At least I can give her and the store a shout-out.”
“Taylor was a life savor. Excellent customer service and helped make the move into my new house so much smoother. Thanks man I really appreciate it! Great Verizon location!”
“My experience at this location was great. Simple, great and straight to the point service. I didn't go here for any repairs but, was looking to sell my PC and got a good deal for it. So if anyone is looking to sell, I'd recommend this place. I'm grateful to have met Paul who was kind, informative and honest. Thank you for the good deal and great service.”
“The people that work at this store are extremely helpful and so so nice. I have been to this store on numerous occasions and have been satisfied every time. I will continue to give them my business because of the outstanding service. I am so thankful.”
“Fast, friendly and efficient team. Working with Eve was a refreshing event; great customer service and a most knowledgable agent. My iphone 13 pro had a sim issue, Eve was a more than proficient problem solver and had the issue resolved in no time at all! thanks verizon!”
“I also had a great experience with Mattie and her OUTSTANDING Customer Service Skills.
I really enjoyed that Sherbert Blended Rebel I got like yours, my first time ever to Dutch Bros, so mine was free!
MATTIES GOT THE SKILLS
She helped an old lady today so I returned the favor. ♡ Thanks again at&t girl with the cool nose ring too.”
“Gray was just wonderful. My display was destroyed and not only did he fix it quickly but for a good price. Much cheaper than any other options I had. He even rounded down the price to help save me a couple bucks. Bonus points for his wonderful attitude. I hope I never break my phone again, but I know exactly where I'm going if I do! Now I can get back to using my very addicting technology haha!”
“Ethan was so helpful and transparent! I appreciate the timely service and education about products and services. Highly recommend coming to this store over deal directly with Verizon customer service any day. My experience on the Verizon site chatting with a rep had me feeling ready to switch carriers, but after getting my questions answered and a new phone from TCC Verizon store in Oregon city, I’m very happy. Thank you!”
“Late at night the day before an international flight, my laptop’s charging/usb port suddenly stopped working. I needed a quick fix to get me through my trip, since the proper replacement part would take time to order and I wouldn’t be back in town until later this year.
The next morning, I called around and CompRite in Lake Oswego was the only place I came across that could handle the repair same day for my situation, and I even got quoted a competitive rate. I dropped it off around noon, and by 5 PM they had it working again ready for me to pickup. They probably would have been done even sooner, it’s just that the repair specialist who handles that type of repair wasn’t on site and so they had to coordinate with him before starting.
I believe Damon was the person I spoke with at the shop, and he made sure everything moved along quickly so I'd have my laptop back in time for my flight later that night. The repair was exactly what I needed to keep my laptop charging while I’m out of town. I’ll return for the full part replacement once I’m back, but for now, I’m super relieved and thankful they were able to help on such short notice. Highly recommend!”
“All the employees of this store are fantastic!after singing up at a near by store I soon realized I needed better customer service..and let me tell you this store takes care of ya and makes sure they have a smile on there face!!!..this will be the ONLY ATT store I go to within the Oregon city/Portland area..great job ladies for taking care of a new customer!”
“Both employee's were great, Michael sold me a new Galaxy S24 and a new unlimited plan for $10 more than I was paying a month already. I'm extremely happy with my purchase today. Also saved me money with a coupon for a charger.”
“Cynthia was extremely helpful. She was kind and patient. I was stressed out and she was reassuring and addressed my needs in a polite and friendly manner. She walked us through the process efficiently and with finesse. I highly recommend her and Metro's Powell location for excellent customer service.”
“Emmanuel was friendly, helpful and extremely competent - a great asset to the company. If I ever experience an issue with my new phone I'll reach out to him immediately.”
“Sofiia resolved the reason for my visit surpassing my expectations, used her expertise to optimize my account all while providing an exceptional customer service experience”
“For iPhone & Android mobile devices, you won't find better prices or service than CompRite, anywhere. Local, or online.For PC repair, if you need a trustworthy local IT who will ONLY fix what is broken, NEVER pad the bill, or add parts & services you don't need and NEVER refuse to help you, there's only one place to go, locally, imo.If you question every 5/5 review, GOOD! Shows you're paying attention. However, this one is genuine, unlike anything on Amazon (not sure I've ever had a 5/5 there). Check out my other reviews if you doubt my veracity.It seems as if companies can just screw over customers with impunity, nowadays, and no one bats an eye. It's become the norm; expected behavior from Amazon. That's why I'm motivated to share good business practices and warn about bad ones. It's my small way of fighting back against this trend.Please support good companies and stop giving your money to bad businesses, with mediocre services and shady policies. If we don't fight back against the trend, some day soon, only the worst companies will remain.”
“Its been years since the last time I got a new phone and Tony was super helpful in discussing phone options and payments. I didn't feel rushed and I walked away with a really nice new Samsung ultra phone while also saving money! I will definitely be returning if I need anything else!”
“Tyler and Kris were awesome. Flexible and kind. Very patient and generous with their time. Love the fidgets!! This is the only store I’m going into from now on.”
“I go their two day ago and a young lady name Christina help me I'm so thankful and satisfied of how she assist me she so kind heart and y'all won't regret to it to meet her..This girl Christina need to be a manager..”
“It is all about the guy who helped me. He explains things in a way I understand. Super polite. I was very impressed. I will be looking for him next time I buy anything for my phone.”
“The Sales Rep Zack at the Clackamas Cricket was amazing he helped get my transfer info from metro and moved most of my info over to my new phone. Very helpful and nice individual.”
10:30AM - 6PM
1412 Molalla Ave, Oregon City
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“Ryan has done an amazing job. Took very good care of my needs and he met them. Very informative on explaining all my questions. Very helpful. The best store associate I have had at this location. Thank you Ryan. Also knows his stuff.”
“Kyle did an excellent job helping me upgrade my phone. He very clearly explained the process and helped me with any questions. I am very thankful for the customer service he provided!”
“It's always fun to have one of those days where your phone just doesn't wanna work, I was lucky enough to work with Ryker. He without a doubt, made my day better, he help me find a deal to save me money, and walk me through everything I needed. They're lucky to have them at this location!”
“Vera.. At the cricket store on 82nd palace been extremely helpful.Very professional.Very knowledgeable and as customer over seven years I very much appreciate it”
“Samara was amazing - she was professional and was wonderful to work with through what ended up being a complex transfer and account set up. Truly thankful for her experience and kindness!”
“Lexxi and Cassie Are amazing they both went above and beyond, especially Cassie! Lexxi made sure we got the best plans and deals for our family and Cassie helped us fix the phones when we came back to the store because there was an issue with one of the phones, but she was very efficient and pleasant! Totally 10/10 thank you Cassie!”
“My phone could no longer charge -- apparently the port was damaged. Melanie one of the people that worked there first examined the port and found it had lint and other gunk in it. It charged briefly but was no longer dependable.
So Melanie told me how I could change plans and get a new version of my phone for $100 (not including the plan change). I went from 4g to 5g and got a new phone and a better plan (better reception.) She also was great in that she put on the screen protector perfectly -- no air bubbles. And she helped me get a couple good fast wall chargers! Excellent customer care! Thank you, Melanie!”
“I came to this store today to pay my bill and ask a bunch of questions, and had a great experience. The young man who helped me was very knowledgeable and informative but without trying to sell me anything I didn't want. I told him I was looking for the iPhone 16 and he told me he had the 16E but then when he told me about the camera specs I was like oh no, I mainly want it for the camera. So then he directed me to a different store where he thought I would probably be able to find the 16 pro. I asked him some questions about bringing an unlocked phone or switching service to a new phone mid month. He informed me I could do this for $25 in store or for free online. I really appreciated all the tips and advice without him trying to push one of those free tablets on me (an experience I've had at other stores). I came back a few minutes later to pay my phone bill. Would definitely stop by this location again if I'm in the area.”
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“Recently I was advised to change my cell phone number due to it being associated with fraudulent actitivies. I have attempted to port my landline number, which I have had for 10+ years, but hardly used. First, I contacted AT&T customer service by dialing 611, but I got many run arounds because I was porting my landline number instead of comletely new number; besides they still seemed to use people abroad. Thus, I decided to walk into this AT&T store.
Tanner has immediately understood the situation and expertly handled the situation. He has assisted me about a year ago when I lost my phone and helped me activiate a phone I purchased from Best Buy. He remembered me.
Tanner is professional with wide range of knowledge like porting landline number, and if he is at the store, I actually prefer to wait and go to him even if he is serving another customer. AT&T Store West Linn is fortunate to have a great customer service person like Tanner.”