-
November 2023 by B BP
Thanks Scott, for setting us up with new line, new phone, all the discounts and accessories, plus the transfer. Easy peasy, no hard sales upsell or pressure about anything. Got it done, friendly and fast. Really appreciate this type of service these days, it is rare.
-
November 2023 by Wes Humphries
Randy Pickett is a great Consultant to work with, he goes above and beyond when he helps you. He is a great problem solver and a pleasure to work with!
-
November 2023 by Sarah Dielman
My daughter’s phone fell in a puddle during a big rainstorm and so we had to replace it quickly. I was not excited about replacing it as it often costs so much! Scott at the Warrenton store was able to let us know we had a loyalty discount on our account and this got us an amazing deal on a new phone. He also took the time to switch our phones around and made sure that all our important information transferred! All while trying to beat the clock, as the broken phone was about to go completely black. We could not be more satisfied with the customer service provided by Scott. He even stayed past his shift ending a little bit to finish up our transaction. Thank you Scott.
-
November 2023 by Alex Schmidt
Adam was very helpful! I was able to switch to business account, get new phones, AND a discount on my wifi! He patiently withstood my interrogation and answered every question he could, and got the answers if he couldn't. He should be getting a raise in my opinion.
-
November 2023 by Linda Williamson
Shaun Corner went above and beyond to set our new phones. He is excellent at knowing everything. Extremely patient. We will recommend him to everyone who needs a new phone.
-
November 2023 by Ashley Perry
I’m from out of state and my phone decided to stop working, definitely wasn’t my intention to buy a new phone while on vacation but here we are. Christian was so kind, patient and helpful. Thank you to the whole store for being so awesome during my crisis!
-
November 2023 by Trevor Lesh
Christian has been very helpful with my Google Pixel phones. Helping recover lost messages at another Verizon store. Never uploaded to my new phone. Thank you very much
-
October 2023 by Teresa Johns
So glad that this store is nearby as I got an awesome deal on a Samsung 23 Ultra when I switched back to Verizon. Adam was very helpful and pleasant to deal with. He is knowledgeable and professional. This man is the best and a credit to the store.
-
September 2023 by John W.
I had an awesome experience at this store even though my return to Verizon was complicated. Adam was so helpful and knowledgeable. I am glad that he was able to assist me with getting a Samsung 23 Ultra. This man is a credit to the store as he is professional and pleasant. Thanks Adam for all of your time as this process was lengthy, but with a happy ending! He also got me on a better plan than the Verizon customer service rep that assisted me on a 3 hour phone call!
-
September 2023 by Coral Wangen
Visited Cellular Sales in Warrenton Oregon 9-15-2023. Received EXCELLENT CUSTOMER SERVICE from Randy Pickett. He was knowledgeable kind, courteous, patient and went above and beyond in helping me. A real asset to his company.
-
September 2023 by WyattTheDogEarp
The wait time to get help is a joke. I've been here for over 30 minutes already. This is NOT customer service. And now they just called some up that came in after me. I'm outta here
-
September 2023 by tom stern
Randy at the Verizon Store in Warrenton, Or was knowledgeable, helpful, and great to work with on my new iPhone 14 pro max. Verizon is fortunate to have such a thoughtful and capable employee.
-
August 2023 by William Dehen
We were helped by the assistant manager (Shaun I think?). He had just gotten through helping an irate customer that was acting very inappropriately, yet he was kind and patient with us. Even though what we needed was simple, the system wasn't cooperating and it took time and effort.He continued helping us with a smile and we joked and laughed our way through the transaction. I appreciate his assistance and will go back to him when I need phones again.
-
August 2023 by Roddie Red
Randy was amazing!! Fast, friendly, and very knowledgeable. Went above and beyond to make sure we could get all the discounts we were eligible for, even setting up verification accounts for us. Randy is simply the best!
-
August 2023 by Teri Fowler
They can't do much here but setup a new plan or sell you a new device, my wife had her phone stolen in a robbery at her job, she had insurance on it so we went to this location to get another phone for her but they would not help us, there was multiple ways to verify her account but the just keep sending the verification code to her stolen phone??? Not her email, which they had on file, long story short they said that they could not verify her account with the verification code that they insisted on sending to her stolen phone and told us to drive to Portland to get her phone replaced ? ? These people are not very smart. We went home and called Verizon and had it straightened out within 30 minutes and her new phone was shipped to us the next day.
