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September 2023 by jaimzb60
I am from out of town and my car had a misfire on my way back home. I brought it to Rod's Auto and Marine. I was able to cripple the car to them, and although they told me they never worked on a Volvo, but I was in a bind, so told them to please repair it. They called me and said the car had a bad fuel injector. I told them to go ahead with the repair. When I went to pick up the car, they told me their diagnosis was incorrect, BUT still charged me $600! I could not take my car back without paying them. My car was in the same broken condition as when I brought it to them, but I was $600 poorer. I am a senior citizen, and I even sent 2 letters to the owner of the shop asking him to please reimburse me, as it is the right thing to do of course. He ignored my letters. Money takes precedence at this place. Maybe if you need an oil change or a battery replacement, ok. Otherwise stay clear. I finally took the car to another local mechanic and he fixed it with NO PROBLEM for $375! If I could give a "0" review, I would.Service: General repairs & maintenance
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August 2023 by Jaimzb60 L.
I am from out of town and my car had a misfire on my way back home. I brought it to Rod's Auto and Marine. I was able to cripple the car to them, and although they told me they never worked on a Volvo, but I was in a bind, so told them to please repair it. They called me and said the car had a bad fuel injector. I told them to go ahead with the repair. When I went to pick up the car, they told me their diagnosis was incorrect, BUT still charged me $600! I could not take my car back without paying them. My car was in the same broken condition as when I brought it to them, but I was $600 poorer. I am a senior citizen, and I even sent 2 letters to the owner of the shop asking him to please reimburse me, as it is the right thing to do of course. He ignored my letters. Money takes precedence at this place. Maybe if you need an oil change or a battery replacement, stay clear. I finally took the car to another local mechanic and he fixed it with NO PROBLEM for $375! If I could give a "0" review, I would.
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July 2023 by Sam Jones
The whole experience on a Monday morning was pretty quick. A sensor check, battery check and oil change took about two hours. Receptionist friendly and informative, transparent and prompt.Services: Electrical repair
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May 2023 by M B.
Lost all power inside my 34 ft diesel motorhome. Expecting to be told I needed a new $3,000 + labor combo inverter, they diagnosed the problems, made repairs & had me on my way in less than 2 hrs & for less than $300! Honesty & integrity still matter at Rod's Automotive & I'm ever so grateful I went to them first!
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May 2023 by Elizabeth H.
My boyfriend and I are traveling the PNW and our van developed a rattling problem out of no where. Took it to Rod's and they fixed it within an hour and a half. Literally save our trip and now it's running better than when we bought it!! Super friendly staff too!! Thanks again!
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April 2023 by M Britton
I'm a single 70 yr old woman, & so easy to take advantage of! & here I was, expecting complexities, high costs, & a difficult & distressing time trying to figure out why there was no power to anything in my 20 yr old motorhome w an equally old combo inverter that delivered no power to anything either! Expecting to be told I needed to buy a new 3000 watt minimum, very expensive, combo inverter, I was met with calm, COMPETENT, HONEST, CHEERFUL & COURTEOUS HELP!Real help!I could not ask for a better experience!They diagnosed, found & repaired all the electrical problems in my old motorhome! And after such prompt service, including a couple new headlights & tail lights installed, I happily paid my $290 bill & was on my way! I can't explain what was wrong, but EVERYTHING works again & I didn't go broke getting it fixed bc I pull into Rods for help!Happy happy trails!5 stars & several new friends!I will be back!My highest recommendation goes to Rod's Auto!
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April 2023 by Carole Feldman
These guys have the best service in the area. I had to have the alternator replaced and the truck had a starting problem a couple of days later. They came to my house to pick it up and took it to the shop to repair the problem within a couple of hours after I called them to report the problem. I wouldn't take my vehicles anywhere else.Service: Electrical repair
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March 2023 by Scott Glegor
One of the finest places you could go for your automotive and electrical needs a lot of knowledge there
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March 2023 by tammy burke
Honest! Quick. Friendly. Accomodating. And HONEST. Had an emergency electrical problem, they got me in same day. Recommended by Another Local Shop! That says a lot!Service: Electrical repair
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November 2022 by margaret wells
I've had my car serviced here a few times, always friendly, fast, and breaking the bank.Of course I would recommend them
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November 2022 by Mary Bacon
Awesome people fast turnaroundGreat work
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October 2022 by bill connell
I lost all turbo boost caused by the flex hose from my CAC coming loose on a drive from Longview to Tillamook, I limped into the Astoria area but I found no diesel mechanics in the area would help us. Nor could my roadside assistance folks. Called an RV store and they suggested Rod's. Talked to the owner and said he would send a guy by as soon as he could, I mentioned I was not far away in the walmart parking lot and I could "slowly" drive it over. He said to come on over. I did, he had his mechanic stop what he was doing and look at it. He went back in the shop to get tools and then fixed it by reinstalling the hose and tightened it up. All done in about half an hour. These folks are golden to me! Very helpful and we were able to get to Tillamook before 5pm that afternoon, before talking to Rod's, I wasn't sure what day we could get there.Service: Engine repair
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September 2022 by Larry W.
The alternator on our sailboat's diesel was not charging batteries. I had left messages with half dozen mechanics and electricians to no avail. Grant at Rod's called us back and said he no longer did mobile calls, but if we could get it off and bring it in he would test it. We brought it in, it tested good and was charging. Grant spent a good 20 minutes explaining that he thought it might be the tension on the belt looking at the wear on pulley wheel. Put it back on tensioned belts, charging at max output. No cost. Customer service at its best.
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July 2022 by Jan H.
My car suddenly had several mysterious problems. I had heard good things about Rod's, so brought it in. The office was staffed by a very courteous, helpful lady, and the repair work was completed in a timely manner. I appreciate the skills, and the good communication!
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July 2022 by Bill G
They are honest folks and always do good, reliable work for me.
