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April 2024 by Rhonda Collins
Don't go here if you're in a hurry. ?
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September 2023 by Daniel Herselius
Great people in here ready to help.
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July 2023 by Jonathan Decker
Great company and crew. Thank you all.
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June 2023 by Robert Price
Called at 9:19am, the guy that answered the phone started they were closed. The store opens at 9am on the weekends. Lol
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June 2023 by gregg sustaire
My favorite store in Veneta.Got everything you need in hardware and garden supplies. Paint and Tools and so much more.
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April 2023 by Mark mason
Has most everything, just wish they had basic lumber stock, 2x4-2x6-4×4, plywood and OSB
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December 2022 by Brian A.
Been coming here for 3 years. Never disappointed. Help whenever I need it. Don't know anyone there. I do t understand the negative comments.
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November 2022 by Kathy Fox
Most things one needs can be found at this Veneta Ace. The clerks are adequate with their knowledge of items in the store. Being rural the prices are a bit higher than in Eugene but with the current elevated fuel prices (as of 2022) it's a wash.
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November 2022 by Daniel Mundra
Good store with a lot of necessary tools and consumables.
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October 2022 by Kimberlee Varkett
The selection here was sufficient enough to find a common item we needed. The store was well lit and the aisles were clean.
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August 2022 by Ez M.
Wow. What a disappointment. I've been shopping at Ace Hardware for 35 years. They are known for their legendary service... Just had one of the *worst* customer service experiences in a long time. I had two items to return -- totaling $48 -- with my receipt. The items were purchased from an Ace store in a different state, just 20 days ago. I was informed that this store is an "independent" store and that they would not be accepting my return because "it's their policy." Top it off the "assistant manager" (guy with a beard) had quite an attitude -- no customer service skills of any kind, rude, curt. I'll not get into it, but suffice to say this guy shouldn't be dealing with the public. He made me feel like a criminal for trying to return something bought in another store. Like I was trying to get away with something. It was surreal. This is contrary to every experience I've ever had at an Ace Hardware store. And any national chain frankly: You bought something in a different store, any store should take it back with a receipt and a smile. This incident reflects poorly on the entire Ace brand. They told me I could call the store where I bought it and mail it to them for a return. Yeah, not helpful. "Ace is the place with the unhelpful hardware man..." The irony here is I go out of my way to buy local and to support my local businesses. Ace Hardware of Veneta has just made the perfect argument NOT to. Had I purchased the two items from Amazon, I'd have returned them with ZERO HASSLE. Well, Ace Hardware of Veneta you got your wish: You will never have to worry about me returning anything to your store EVER. Because I will not be buying anything from you. Or ANY Ace Hardware store ever again. You just walked 35 years of customer loyalty by showing me your POLICY is more important than my BUSINESS. Congratulations on holding onto $48! I just bought a property in rural Lane County and the we're gutting the house and barn, rebuilding a fence... MAJOR renovation. Over the next several months, I will need paint, tools, hardware, plumbing, HVAC, electrical... tens of thousands of dollars worth (only tens if I'm lucky). I'm doing much of the work myself. Rest assured Ace Hardware of Veneta: I will not be returning anything to your store. Every single thing I need can and will be purchased on Amazon. Every. Single. Thing. So, congratulations, Ace Hardware of Veneta! You got to keep your $48! But you lost a customer for life. And I will be copying this to Ace Hardware Corp HQ in Oakbrook, IL.
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June 2022 by Me D
Called Sunday at 11am about a purchase and delivery of yard supplies that a big box store wanted to charge $175 delivery fee (In a week and 3 days). I was home With my purchases already delivered by 12 Noon. AND I got a better price! I received Excellent service from kind, knowledgeable and personable associates. Veneta Ace Hardware has earned my business. Thank you!
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May 2022 by Peony Prashanti
Wonderful staff. Helpful. Larger hardware shops have limited inexperienced staff. IMO
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April 2022 by Marcella
Always great people and they have veterans discount which is nice!
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February 2022 by Randy
Great nut and bolt selection if you only need 1, or even many. They always ask to help and are kind. Good sales ads.
