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November 2023 by Pete Yaskovic
Scheduled my 2015 Pilot in for its timing belt and 120k service which is a big one. Peter kept me updated so communications were great and they even offered their shuttle car service but wasn’t needed because they got an estimated two day repair finished in only one day. Awesome first time experience and I highly recommend this shop!
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November 2023 by Peggy King
These guys are fantastic, this was my 1st visit here, they checked my engine light for free, then I made an appointment, they checked out everything on the car, made a few recommendations, engine light was just an electronic ghost, & that was it. I really appreciate that they took me home & picked me up, they are my new auto mechanics!Service: Vehicle safety inspection
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October 2023 by Maddy1917
The staff at Pape’s are helpful and genuine. I have never felt uncomfortable or pushed into making any uninformed decision. They are knowledgeable and ensure you understand what needs to be done before doing it, as well as provide a very thorough report of what was done of the vehicle. Definitely trustworthy!
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October 2023 by Steve Smith
My oldest daughter moved to Eugene in May (1300 miles from my home in Colorado). I needed to find a reputable and trustworthy shop to service our 2014 Sequoia, and was referred to Pape through my independent shop owner network.Pape is a top-notch operation...everything you want from an auto service and repair organization. Trustworthy, transparent, high touch service and quality work. They provide a great deal of comfort knowing my daughter and her car are taken care of while she is so far away.Services: General repairs & maintenance
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October 2023 by Alex
Techs here are honest and upfront about costs and no extra expenses without checking with you first. They are communicative and even sent a text when my car was being diagnosed, and then a full report with exact problems. Excellent and trustworthy!Service: Air & cabin filter replacement
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October 2023 by Troy Yost
We had a great experience at Pape auto. The communication before, durring and after was exceptional. I have never had a shop be so clear on what was needed, what can wait and what absolutely needs to be done. Our car is a 15 year old Nissan that is a total beat up teenage car but they treated it very well and gave us good advise knowing what it is is being used for. Planning to take all our vehicles to Pape in the future. They have defenitely earned our business with the honesty and great communication.
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October 2023 by Anthony Sanchez (Thatbrownguy94)
These guys are amazing! Took my Malibu in to get the intake manifold gasket replaced and they did an incredible job with the work! Very professional and high quality work! 100% recommend
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August 2023 by Jeremy LaQue
My experience with Pape Automotive was the easiest experience I’ve ever had with an auto shop. From scheduling, to the professional service and communication, down to the very user friendly mobile phone interface. It all made my busy life a little easier and hassle freeServices: Transmission
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August 2023 by Richard Snyder
I had electrical problems with my chev truck, they took the time to find out exactly what the problem was, never would have thought door locks could cause that many problems.they gave me an overall inspection as well. very fast and I'm very happyService: Electrical repair
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August 2023 by Jo Marie Roybal
As always these guys are professional and always polite. They explain to me when I ask questions and always provide a ride to a from their establishment. They even washed my car!Services: Carburetor cleaning
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June 2023 by K
The team is great. They are professional and friendly. They kept me updated when needed. The issues with the car are no longer there. Due to thoroughness of the repairs. The repair experience was great.
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June 2023 by Mikah Reed
Great group, always are able to find and solve the problem for our vehicles. Top notch customer service as well. Highly recommend Pape!Services: General repairs & maintenance
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May 2023 by Ignacio Sauza
This is probably by far the best experience I’ve had with a mechanic shop. Felt very comfortable and confident in their ability to do their job. The guys at the counter were super helpful never pressured me or lied about anything. Prices were very fair. All in all I will definitely come back when I have other issues highly recommended to anyone who doesn’t wanna get ripped off. Everything was done professionally and in a timely manner. Very great full.Services: General repairs & maintenance
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April 2023 by Katherine Rice
I was experiencing lowering fuel milage and my car had less "get up and go" so I took it in. They were able to get me in, diagnosed my issue, and repaired quickly. Bryan and Peter were very patient and answered all of my questions thoroughly. And the shuttle ride hope after I dropped my car off was super convenient!
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April 2023 by Johnny Ruby
Once again Pete and his team have always took care of my family. We have 4 cars and don’t take them anywhere else. Appreciate the advice and getting best price and service.We will always take our vehicles there.Services: Transmission
