NAPA Auto Parts - Umatilla Auto Parts has built a strong reputation for excellent customer service and knowledgeable staff. Customers consistently praise the employees for their helpfulness and professionalism. One employee, Kapelyn, received special mention for going above and beyond to assist with obtaining new batteries for a motorhome. Bobby, another staff member, is noted for his expertise in diagnosing vehicle issues and providing the right parts quickly, as well as helping customers with practical tasks like adding oil to cars. Dave also made a positive impression by assisting customers in finding the necessary parts and troubleshooting issues. The store is described as a great place to stop for automotive needs, offering a wide selection of parts and tools. Overall, NAPA Auto Parts in Umatilla, OR, is committed to serving the community with quality products and exceptional service.
Kapelyn was amazing! Went out of her ways to get us new batteries for a motorhome! Was very kind and very helpful! Thank you!
January 2024
They had everything I needed and super friendly. Great place to stop. I hope I don't need their assistance again soon but if I do, I'm looking forward to the visit.
December 2023
I came in having problems with my truck. I explained to Bobby what was going on. He knew exactly what part I needed and was able to get it to me the next day. He was very knowledgeable and had wonderful customer service.
