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November 2024 by James Pierce
I gotta say these guys are truly one in a million ,Shaun and Elisabeth always go out of theryre way to make sure my experience is a positive one.alot of "wrecking yards" are so impersonable it's like get em in get out. But pick apart turner go the extra mile to know your name and ask how your days going and in this world these days that means everything.........
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November 2024 by ABDLOCK
Placed a order with Elizabeth on 11/7 and called back on 11/12 to check status
Was told 1-2 business days before the part was shipping..Didn’t see or hear anything so when I called back I was only offered a refund says they have nobody to pull parts…
What kind of auto recycler doesn’t have staff to pull parts?
I was willing to wait if I had to but flat out the answer was NO
What a let down purchased many times from them in the past but the real issue is they’re now G&R
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October 2024 by Alberto Garcia
They never responds back
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October 2024 by Rene Prado
Terrible customer service, bad prices for purchasing scrapped cars and don’t provide enough information on open to close times. Posted to be open until 5 on weekends but closes early.
I tried calling ahead to determine if it would be worth coming in but was placed on hold for 10 minutes. Decided it was early enough to go in person and was told they were closing 2 hours early, wasting 30 minutes of my time in driving and time being on hold. Would recommend any other scrap yard over them.
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October 2024 by Alisha Smith (AlishaDawnCreations)
Called and asked if they had a donut for a 2019 Kia Forte and was told they had plenty of donuts and come on down. Drove from Salem only to be told, no we don't have anything like that. Thanks guys, appreciate the honesty and communication. Maybe train your people to give accurate information ? ?
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September 2024 by Raymond Ewing
Good not much help finding cars
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August 2024 by Leland Wagner
I used to always have a good experience with this junkyard. theyve sold me parts and guaranteed a replacement if it didnt work. but recently i ordered a gas tank and paid an extra $40 for them to pull it for me and have it ready for when i was back from my trip. turns out the gas tank they gave me was incorrect, they wanted to replace it but it would take 2-3 business days. i decided to locate one elsewhere and when i asked for a return they put a 25% restock fee. which would have been acceptable if i pulled the part, but when i pay them to pull it for me and they make the mistake why am i being charged for it? customer service was NOT professional at all, was told i would get transferred to manager but they just put me on hold for someone else to deal with me. lady on the other end was taking everything i said personally and when i finally told her that she had loat a customer and im just gonna pay the fee she snarkily said "Amazing! have a great day" and hangs up. Totally not professional at all and would not reccomend, theres a junkyard off of portland road that will pull all the parts for you without an additional fee and is very friendly! will not be taking business here again
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August 2024 by Paul Allen
Horrible customer service ? Notoriously ghosting people, providing misinformation and never returning calls. Prepare to lose your money if you order from this part source.
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August 2024 by verynicehighfive
Learn Spanish. No one understands English. Crooks. Agree on price BEFORE you begin getting your part
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July 2024 by Alexa Bjers
The staff here are awesome and so so helpful!
ALWAYS CALL AHEAD to make sure you’re not wasting time looking for something that isn’t there.
Pricing is reasonable and they are even open every Saturdays!!!
(make sure it’s not a holiday during any normal business hours because they are usually closed if so)
Added with the heat wave they have been closing early ALWAYS CALL FIRST TO MAKE SURE THEY ARE STILL OPEN. They have no ac it’s hot af so that’s understandable. Always call ahead!
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July 2024 by Travis Peterson
Cheap car batteries
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June 2024 by del handsaker
Affordable and great service
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June 2024 by Susan Masse
Found the year, make, & model we needed. You pull your own part, so bring appropriate tools. Price was 10% of the new part
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May 2024 by chanda sin
This place never fails with great customer service and fair prices. Thanks guys.
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April 2024 by Filip Aglichev
Employees are lazy and don’t even know what they have. And they also switch the price.
