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September 2024 by Jacob Ingram
Incredibly rude, not helpful at all. Asian lady just wants a paycheck and that's it
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May 2024 by pepsicanzy
Fifty fifty chance to get your package. This time, they marked my package as delivered 4 days prior the actual delivery. Imagine my food arrives bad after 5 days and we have been contacting the seller, Amazon, and USPS. Everyone say it was delivered but it arrived 4 days after that and was taking to the garbage can :(.
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March 2024 by D N
Have called 10+ plus times to the specific office number provided to me by customer support. Nobody picks up... What is going on with this place and why hasn't USPS stepped in to help??? This place has serious issues. People aren't getting their mail, mail is being lost, delivered to the wrong address CONSTANTLY. This is our only mailing service option in most cases so its unacceptable for this place to be SO incompetent.
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February 2024 by Michael Graham
These customer reviews are unhinged, this is the best post office in SW Portland. I visit 2-3 times a week for business, employees doing their best every day. Drop box is maintained so it doesn't get too full. Clean facility, keep it up!
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December 2023 by Alejandra Zinzu
Avoid having your packages delivered over the weekend. Their employees losing mail but most likely they're keeping them!! They always give you excuses stating that mail can't be located or that it shows as delivered to the mailbox or missing address. Nothing new neighbors, friends, and other folks Ive spoken to have similar experiences.
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December 2023 by Kathleen Angelista
I am a handicapped 78 year old woman. Any package that is mailed to me is never ever delivered. They won’t leave my packages always stating that the boxes at my apartment are full. Then they will not even try to redeliever the package. I have no transportation and cannot get my packages. Why can’t they just drop these packages at my door. Really they always do this. I have never had such a bad post office experience as this Tualatin Pist Office. It’s just terrible!!!
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December 2023 by Anonymous
Does this hidden mailcave need a makeover? more staff??. Felt kinda unwelcome-dark, no windows, nobody answers phone (even PO staff at other locations said don’t call Teton, they won’t pick up,) gps can’t find the building, & the only employee didn’t seem eager? to help us. Or was that dark building gettin to him too??♀️? Maybe he can request more staff so he can have a vacation, don’t we all need joy n peace?. Don’t know if most of another friends’ mail was mistakenly withheld at Teton? Tualatin? a few months; or why her paycheck was slowly returned to sender, the address was 100% correct…issue w/ temp. postal carriers? Or ?? But the only staff @Teton seemed to suggest she make time to drive there repeatedly to check on missing mail?? But her mail began appearing finally again ?PS-Most staff@the other Tualatin PO have returned our smiles, or at least been helpful.
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October 2023 by Haley Macke
I hate giving bad reviews but they recently decided they don't deliver packages to my area with no warning and lied about the reasoning! Plus they are so rude anytime I go in. Everytime I pick up a package there is someone having trouble with services.
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October 2023 by Daniel Townsend
Whoever was working today at the front was completely rude to my partner who was trying to get answers as to why our mail is being held. We have had issues with the Tualatin post office for weeks in both holding our mail and NOW sending us someone else’s mail after sorting out all of the change of address forms. They are predictably unhelpful when trying to get help and have something as simple as our own mail be delivered properly. 4 of our packages were “delivered” but never to us.
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October 2023 by Raul Garcia
I did cut my foot on the way in with a sharp object on the garden ....it was so sharp it actually cut through my sandle and into my foot.....but that's what I get for stepping into their little garden. But other then that it was great customer service....just make sure you bring your ID if you're picking up a package.
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October 2023 by Kim Leagjeld
Driving directions tell you to enter Hartmann & Forbes parking lot, park in back and walk through to the post office. This is not the case, we are a private parking lot. You need to go to the business parks driveway, past Hartmann & Forbes, and to the second building on the right.
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September 2023 by Zory Peterson
Don't waste your time
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September 2023 by M Fuller
Hours are wrong.
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August 2023 by Hilary S
You cannot ship packages from here unless it already has postage. You have to go to the one 5 min away.
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July 2023 by Anna Vera
This USPS office, specifically, is HORRIFIC. I am not being hyperbolic when I say it is quite literally impossible to speak to an actual person.Every other USPS office I've called connects you to an agent almost immediately, without requesting it, while this one cycles you through the main menu options for eternity until you eventually give up.This is criminal. I have a serious shipping issue that requires immediate assistance by an agent, but I'm unable to address that due to the sheer laziness and incompetence of this USPS office.
