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September 2024 by Anne Ivans
I have had a very hard year in terms of auto accidents. One accident was my fault, two others were not. In all three cases, I went to Tualatin Auto Body. I love the way this shop works: completing high quality work, handling all the details with the insurance companies, returning my car beautifully cleaned inside and out, coordinating with rental car company and presenting a chocolate car at pick up time. The office people are kind, thoughtful, and knowledgeable. Tualatin Auto Body is thoroughly professional and excellent in every aspect of their work.
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September 2024 by Laila Serna
First off, Oscar was amazing, especially handling everything with the liability insurance company. Not a whole lot of damage but it was a brand new car & now it’s back to being brand new! Got my car back fast, didn’t even take 2 weeks. They even cleaned the inside of my car, including my trash bin! Did not expect that but amazing! Oscar also breaks down how they’re going for repair everything & reassures you of anything you’re concerned about plus he’s a super chill guy. Not to mention just Oscar, the ladies at the front desk were super welcoming & nice.
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July 2024 by Ryan
Very poor customer experience and service. I visited the shop almost a month ago for a simple quote on a minor repair. I had a question on part availability and asked Shannon the consultant to call me back with an update. I never received a call, and instead had to call twice before receiving an answer. Once the part was in stock, again I had to call to confirm it and then scheduled a date for the repair. On the scheduled date and AFTER dropping my car off, I received a call indicating the part was damaged and it would need to be reordered, scheduled in for Friday. This was on Wednesday. Friday came, no call. No call Monday either, so on Tuesday I called and went in for the repair. 6 hours later, no call so I called and confirmed it was complete. Upon arriving, my car hadn't been washed and as a final "screw you" the bill came out almost $10 over est...no walkout, no handshake. This place appears absolutely clueless about service and customer experience and this was supposed to be an EASY job...took almost a month and 2 trips in. Go somewhere else.
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June 2024 by Kristina Mack
I have been coming to Tualatin Auto Body since I received my drivers license many years ago. I have had several cars fixed here and all have come out incredible. I trust the team and quality of the work. I appreciate you always taking care of all my car needs. Sincerely
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June 2024 by Bobby O'Donnell
Tualatin Auto Body provided exceptional service when repairing my 2008 Porsche 911 4S after being rear-ended. Colin, my contact person, was incredibly professional, helpful, and attentive throughout the process. The quality of the repair work was outstanding, restoring my car to its pristine condition. I highly recommend Tualatin Auto Body for their expertise, customer service, and dedication to excellence. They made a stressful situation much more manageable.
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May 2024 by Chase Green
I had an excellent experience with Tualatin Auto Body! They took care of everything for my car repairs, from coordinating with my insurance to arranging a pick-up for my rental car. They even finished the repairs ahead of schedule, getting me back on the road quickly. Outstanding service and performance by the team!
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May 2024 by Ellen Chalk
I would never use another repair shop! This was the best experience having repairs done ever at Tualatin Auto Body. They first negotiated with a horrible insurer, (considering I had no fault in this at all, my car was parked and I wasn't in it.) They were so kind and informed me along the way. Great job matching the paint. Plus they even detailed my car before i picked it up! What a great group of people, especially
Colin, and wonderful customer service.
Thanks again!
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May 2024 by Amanda
Car repairs are never fun, but the staff here is patient and kind. They explained how the repair would go to me very well. They were very accommodating. The work looks great and the price was much better than other shops in the area. Car was also done on time.
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January 2024 by Andrea Brown
Excellent service. Very friendly, prompt, professional, accommodating. My car looked brand new inside and out when done. Amazing staff. Can’t recommend them enough and I won’t go anywhere else for auto body repair.
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September 2023 by Jacob Nickerson
No complaints. They did a good job at a reasonable price. Location was convenient for me, right off Tualatin Sherwood rd at the Teton intersection. Friendly people and good customer service.
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September 2023 by phil10ification
They do work like your car is the only car they working as it does look like you’re getting a new and better car than what you’ve driven there before they fixed it.Service: Body & Trim
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September 2023 by Francisco Patricio
Excellent service and guaranteed repair 100% recommended
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September 2023 by Nicholas Jones
I was forgotten about on the phone and they really didn’t seem to care
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September 2023 by Smiley Brion
Great service, excellent work, and timely!
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September 2023 by Katie Smith
Easy to deal with and great service.
