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“First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate. That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used - and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time - just to put my mind at ease, but that in itself isn't the reason for my review, which is actually what followed 1 day after my rental began. I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short - she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when - the whole step of the way. This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test. A Big Thank You to Enterprise Tualatin - Management (Jason & Heather)!”
8AM - 5PM
4841 S Macadam Ave, Portland
Car Rental
“I brought them a problem vehicle. It had a lot of issues. Freeman Service fixed everything on my vehicle. I had secretly wondered if my car would ever run good again, but they worked miracles, this is now my service center of choice.”
“I dropped off my Truck to get serviced while I was on a two week cruise. . The owner gave me a ride home. That's great customer service. Then when I got home and came to pick my tuck, the bill was less than I was expecting... very happy. and thanks Alex for getting everything done...”
“I cannot thank Derrick at Ability Center enough! He truly went above and beyond to find us the perfect fit for our family’s needs. We ran into funding issues and Derrick worked well above his scope of expectations to made sure we secured funding and found the perfect car. Thank you, Derrick and Carrie!”
“Tigard enterprise team are top of the line
Have been working with them for 2 years
Pro customer service , very helpful , and fun to work with
Thank you to all manager , boss , and team representatives, great environment and very nice cars available . ❤️❤️”
“Excellent customer service. Very happy with the car and the ease and service provided at this location. Sasha was professional, thorough, friendly and super easy to work with.”
“Great customer service. They called me within minutes once the car insurance put in a request I needed a vehicle. Had one for me the next day. Even though it wasn’t ready at the scheduled time to make sure I was updated. I was okay with it since I was running behind too. Followed up with me to make the the car was okay and no issues. Checking out was smooth as can be. The gentleman checked the vehicle and was very personable. Smooth process overall.”
“After getting screwed over by Hertz, we came here and were able to get a last minute car rental for the day. Super nice redhead guy working there helped us get a van at a sweet price!”
“At the time when we needed a car, the choice of available cars was not large. The interior of the car was poorly cleaned. The guys are young and polite. I wish your business prosperity.”
“Great customer service, easy rental process, straightforward, and a rock solid Mustang Convertible that was clean, reliable (and turned heads!). It was truly refreshing not to have to deal with a huge rental agency! Would ? 100% rent from Skyline again.”
“Overall best customer service anyone could ask for. Kimberly an employee at this location was extremely helpful and provided me with all the information i needed to help make the right decision. I would highly recommend anybody to go to this location if your in the area !”
2 - 6PM 8AM - 1PM
251 SW 2nd Ave, Canby
Car Rental
“Though I have no experience with other rental agencies, I can say pretty surely these guys are the best. The cheapest rates I could find, friendly and accommodating staff at the Canby location. They did not have the car I paid for so they upgraded me for free so I would have something to drive when I needed it (and I desperately needed one at that time!). When I ended up needing the vehicle longer they extended my rental at those same rates, and the most impressively, when I incurred a parking ticket in said rental they paid it! I mean, if this is all standard practice for this company, kudos to them for putting customers first at all times!”
“Thank you to all of you at the Barbur Blvd Enterprise in Portland Oregon!!! You set me up with a vehicle quickly and with a smile!! I’m not sure when I’ll need to rent a vehicle again but when I do I’ll be going to the Barbur Blvd location!!
Thanks again!!”
“Shora Shahryar made me feel like I was with family.
I rented a car from the E Burnside location while my car was at the autobody shop. As we all know, having repairs done and being without your vehicle for a stent of time is pretty stressful however, these folks made it painless.
I don’t write reviews often however, I feel compelled to give them a “shout out”. Thanks everyone!”
2 - 5PM 8AM - 1PM
13645 NW Science Park Dr, Portland
Car Rental
“I am really happy with my car rental experience at this location. The gentleman was very polite efficient and very easy to communicate. We got our car very quickly and return process was very smooth too. We also got a ride to a transit center after returning the car. The car itself was easy to drive, no issue. Compared to my other car rental experience at SIXT in Las Vegas this experience is 100% better in every way. I will likely stick to Enterprise since I have only had good experience so far. You do get what you pay for.”
“Andrew is a consummate professional. I rented a really pretty Toyota Camry and he was completely accommodating. Despite coming back several times for mundane but fixable issues like tire pressure, he was totally cool and calm. Truly was a pleasure to do business with him. I met his colleague briefly and I’m sure he is of similar class. I WILL rent from here again.”
“I've had to get service done on my Rav 4 twice at Beaverton Toyota, and each time I had a phenomenal experience. Tim, my service consultant, was friendly, communicative, and most importantly, transparent through the entire process. Tim went above and beyond to help me get my Rav 4 taken care of and was a pleasure to work with every step of the way. Highly recommend getting service done with Tim if you have the chance.”
“I had a fabulous experience being served by Girish Chummun, who was exceptionally friendly, respectful, and clear in his communication. His true concern about my family and our car rental experience was palpable; he absolutely went out of his way to ensure our needs were met and questions answered. He also took care to explain in lucid terms everything we needed to know about the process of renting a car via insurance due to ours being in the auto repair shop. I also witnessed him offering the same clarity and courtesy to other customers. I highly recommend Girish and would not hesitate to contact him in the future if I ever need a local rental car again. Hire more people like this one, please!”
“Recently had my truck in the shop and came to these guys for a rental. Kyle was very professional and polite throughout the entire process. If you’re looking to rent a luxury vehicle in the area, definitely go check out their cars and make sure you ask for Kyle.”
“Outstanding service indeed....Courtesy plus given to my better half,Carla Amaya here in Wilsonville, Oregon........We will bring our business to you folks always !!!!”
8:30AM - 5PM
6 Centerpointe Dr, Lake Oswego
Car Rental
“We've bought both our vehicles from them. They saved us tons of money. The AAA representative was great for the assistance in our car buying..we always recommend them to our friends and family.”
“Had an issue with our rental (from another lot), went here to change our car for another. The service was excellent and friendly. Vehicle was clean and ready to go and we were not expected (although the call center said they would notify the lot).Not only was the service top quality but the Halloween decorations were super cool.”
“Pick up was fine. Free upgrade to Chevy Malibu from Toyota Corolla. A few nicks in paint but all documented. Great deal on a 1 way rental. Hope the return will go as well.”
“Have been renting with this branch for many years now and always get a late model, clean as advertised/requested vehicle and fast, friendly service. I'll be back.”
“I live downtown so owning a car is not economicly feasable for me, I am within walking distance to 3 major rental companies and I always choose Avis/Budget Especially because i have an AARP card that works with Budget... *Smiles*”
“Had a great experience with the staff who work here. They are super friendly and helpful, and handle the line of people waiting efficiently too. Definite recommend.”
8AM - 5PM
13985 SW Farmington Rd, Beaverton
Car Rental
“We needed a 7 seat minivan for some company coming to town. We reserved the vehicle the week before, which was effortless. I think it was Gary that helped us in selecting the minivan.When picking up, Lea helped us with the final paperwork and instruction. She was very helpful and absolutely delightful to talk to.Upon returning minivan, she took the key fob, and I was in and out in 30 seconds.The minivan itself was clean, new with all of the bells and whistles. Just what we needed.The location in Beaverton was convenient and easy to access.I would recommend using the Beaverton Hertz location for any car rental needs.”
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“Polite and professional people who went the extra mile to help make an unexpected emergency a lot less stressful. The vehicle was in excellent condition with very good gas mileage.
They also worked through an odd billing situation that saved me a few dollars.
It was nice to have one less thing to worry about.”