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November 2023 by Madeline Hubbard
Mark cares a great deal about doing an excellent job fixing your car. I came to him with a water leak and he was up front with expectations, helped me work with insurance to get a portion of the job covered, communicated consistently, and did a beautiful job. He is an open book about his life, so phone conversations can be lengthy, but this made the process more personal and helped me trust him to work on my car. Thank you Mark!
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April 2023 by Casey copenhaver
By far the worst detail I have ever got. They had my explorer for a week too just to do the interior. There were streaks on my dash and center console and had no dressing.Service: Auto detailing
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February 2022 by Katie G.
My car was an absolute mess - completely soaked in rainwater and totally full of mold. Mark lent me a car for free without my asking, stayed in close contact with updates on the state of the repair, and did a very thorough and pristine job. He even went out of his way after the repair to return items that I'd forgotten in my car to me. 10/10 experience! On top of it all he's a very friendly and fun guy to talk to!
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August 2021 by Mark George
Owner is well respected in this type Detail Business. Lots of Government work besides regular public so booking ahead is really so, recommended and at times there's simply a wait time to book service appointments... Insurance Provider Ratings, are Surprisingly Very High for Value and Quality, now going on 14 years straight with a solid 5 Star Plus Rating. ..
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February 2021 by Amanda Taylor
In addition to having an adventure dog who always seems to be wet a muddy, I also had someone spend the night in my car smoking and doing drugs. Needless to say, my car was a disaster. Mark is very personable and did an excellent job removing a metric ton of dog hair and cleaning my seats. My car looks better than when I bought it. He also touched up a long scratch where my car had been keyed and it looks so much better. His services are expensive but you get what you pay for!
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May 2020 by Jim F.
Mark did an absolute wonderful job with both my vehicles. One had a horrible smell, the other, a leak that soaked the carpet and pad underneath. He figuratively and literally guts the inside to find the source of the issue and then fixes it. Both cars came back looking like new. He also deals with insurance which saved me a lot of money in the long run.
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January 2020 by James O.
Mark did an amazing and super-fast job detailing my '09 Malibu inside and out (including a wet sand that made the finish look new again). I recommend him HIGHLY !
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December 2019 by J S
I flew in to Portland to retrieve my stolen vehicle. Mark met me at the impound lot and helped me every step of the way. If it wasn’t for Mark I would have had a very hard time accomplishing what I needed to. He drove my truck to his shop as I drove his (because my truck was in very bad shape.) He offered for me to use his loaner car and a place to stay if I needed.
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April 2019 by Julie Mack
I had a window company install a back window poorly and my interior was wrecked! Mark did an amazing job of not only repairing but really making my car interior look new. He worked with the company to get everything completed quickly. Mark was great to work with and I would highly recommend his business to everyone! Thanks Mark.
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April 2019 by George Carrillo
Took my car here last fall. I was quoted $250.00 to wax my black 370Z. When I got the car back the price jumped to over $600. Then when I get the car I can see whirl marks all over the car. Mark apologies and takes the car back. He brings me the car back but once I see the car in the sun I still see whirl marks. After paying double the estimate I am upset. I can him again and says he has not been feeling well but doesn't have to to fix it. He said he is leaving for vacation and will contact me once he gets back. I hear nothing after a month. I leave him a voice mail and never heard back. This car is only used during summer so I park the car for the fall/ winter. Now I'm looking for someone to fix his mistake and of course I am going to pay again for Marks poor customer service. Don't go here if you want something done right.
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April 2019 by Sstepan77
I tipped a fuel container over in the back of my new Lexus RX350 and spilled over a gallon of gasoline under the rear seat. It was so toxic that I couldn't even drive it with the windows down and the sun roof open. In less than four days Mark had removed the seats and console, removed the sound dampening material, sanitized the whole interior, installed new dampening material, new carpet, and reassembled everything perfectly. I addition to his impeccable craftsmanship, he helped me navigate the insurance process. He is an amazing craftsman and a pleasure to do business with.
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November 2018 by Adam Currie
VERY UNPROFESSIONAL
RUDE & SECOND RATE TO BOOT!
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October 2018 by Angie K.
Have taken four cars to Mark and they look brand new when they return. No small feat with kids, dogs and being messy car people.
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November 2017 by Jordan McIntyre
Mark was super helpful in locating and mitigating the leak in my car and resulting damage. He went the extra mile and helped me deal with my insurance company as well.
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April 2017 by Michelle Montross
Mark is amazing!!! We took our 2003 Tahoe to him, and when he finished, it looked like it had been driven fresh off a new car lot!!!! He went above and beyond anything we imagined. I cannot give Mark and his team enough praise. we LOVE them!!!!! Thank you so much Mark, we will visit again, and will be sending folks your way!!!!
