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March 2023 by Susan R.
Lots of furniture to look at. Decent prices. Staff was very helpful and friendly. Found everything I needed.
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November 2022 by Bonnie S.
Wanted a barrel chair and went to see Lorna at the Tillamook location - together we found exactly what I'd been looking for at the store and I took it home that day - was a great experience and it was on sale for 1/2 of what I expected to spend -I will go back for any future furniture needs....
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July 2022 by Cherie M.
Tim has helped me out twice now and this most recent was a huge help. We have a vacation home here and a mouse caused problems requiring a new oven in a pinch, white to boot. Making matters worse, our brakes failed into town due to random issues so we had no vehicle. He got us an oven overnight all via email and gave us a great deal. Good business and great human. Life was tough at this point and he put people over business. You don't forget things like that.
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June 2022 by Brooke H.
Our new refrigerator is the second purchase we have made at Roby's. Not only did the purchase go well, the delivery was great. Issac and Connor brought the fridge in, removed the old one and made sure everything was to our satisfaction. Both guys were polite and professional. All in all the experience was wonderful. Thank you Issac, Connor, Tim our contact at the store and everyone at Roby's
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September 2021 by Carolyn W.
I wish I could give 0 stars! I purchased a washer/dryer combo for a rental duplex. The dryer never worked. IF parts could be made it was 6-8 months out. This is not acceptable, so I went in today to purchase an upgrade with a credit for what never worked. I was told by the store manager that he didn't want it back if it was broken! It was between the manufacturer and me! I and everyone I know will never step foot in that store again. Great job supporting a product you sell
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May 2021 by Susie P.
Helpful and local. They get it done. We've purchased appliances, furniture and mattresses through them. Will be back.
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January 2021 by Jamie Marie Ryan
A couple of my favorite guys showed up to deliver my girlfriends queen adjustable base. Eric Bodie & Ed Camper you guys are the best! You made sure these old girls didn't have to do anything! They went above and beyond with a couple "honey do's" and all they would accept was "Thank You's"! I'm so excited for her to try this set up. She has a bad hip and has been in a recliner for years!!! The bedroom set up is beautiful. It's a good day and we love our "essential workers". They being able to deliver and set up during this time helped someone who has chronic pain and now a new outlook on trying to ease that after she works 10hr shifts. Lorna Anderson always going above and beyond to make things work for anyone she comes in contact with. You are special beyond words!! Thank you for all you do!! Robys you have the best people in the world as I know you are well aware. My deepest appreciation to all of you!
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September 2020 by melissakmyers2004
We have purchsed several pieces of furniture and appliances from Roby's over the years. We have always been impressed with the knowledge and kindness the sales personal have. Natalie was wonderful in helping my son choose a new mattress and bedroom set. Clint and Tristan delivered our new mattress and took the extra time to put together the frame and set up his bed. Thank you Roby's team!
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August 2020 by Robin Pannell
Jim, Clint and Tristen were great.
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July 2020 by Danny S.
Another great experience with the Roby's team! Big thanks to Keenan, Tristan and Clint for making the purchase and install of my new bed frame seamless. I'll be back!
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July 2020 by Alaura H.
I just moved here and went to Roby's to get all (stove, microwave, refrigerator, dishwasher, washer and dryer) for my house. I ordered online but was called and told that none of the items I had ordered and payed for were actually available and that one item had been discontinued so they changed my entire order. I also purchased a sofa and bed frame so my total was close to $6,000. I was told that I would be called to schedule the delivery of the kitchen appliances and to schedule the appliance specialist to come to my home to measure for some cabinets and to be sure the appliances would fit. That call never came. I called and left messages a couple times to be called and a week later when I got in touch with the appliance specialist we scheduled the measurement appointment and the washer and dryer delivery. Nobody showed up for the measurement appointment nor did I get a call. I called the store on the day of the scheduled washer and dryer delivery and asked for a time frame only to find out that I was never on the schedule for that day. I cancelled all orders at that point. They have nice things but I recommend only buying if they are in stock and you pick them up yourself. I am pleased with the sofa that I bought but we picked that up ourselves as it was available right off the show floor.
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June 2020 by Lynn Dusek
Great experience shopping for a new mattress. The salesperson was very knowledgeable and professional. Tristan and Clint delivered the mattress on time and were courteous and efficient. We will continue to purchase at Roby's and highly recommend them.
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June 2020 by Lynette Rawe
We just had our Tempur-Pedic Ergo delivered! Tristan and Clint did an amazing job of setting up and explaining how to operate. Thanks to Natalie and Lorna for helping us decided what would be best for us...we will be happy sleepers!
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June 2020 by Jamie Magden
A couple of my favorite guys showed up to deliver my girlfriends queen adjustable base. Eric Bodie & Ed Camper you guys are the best! You made sure these old girls didn't have to do anything! They went above and beyond with a couple "honey do's" and all they would accept was "Thank You's"! I'm so excited for her to try this set up. She has a bad hip and has been in a recliner for years!!! The bedroom set up is beautiful. It's a good day and we love our "essential workers". They being able to deliver and set up during this time helped someone who has chronic pain and now a new outlook on trying to ease that after she works 10hr shifts. Lorna Anderson always going above and beyond to make things work for anyone she comes in contact with. You are special beyond words!! Thank you for all you do!! Robys you have the best people in the world as I know you are well aware. My deepest appreciation to all of you!
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June 2020 by Didde Spivey
This is our second purchase from Roby’s in Tillamook and we will be buying more. Lorna sold us our living room sofas and now our mattress. She is awesome; always goes the extra mile, taking a lot of time with us to make sure we’re happy with our purchases. Tristan and Clint delivered our mattress and they were great; very friendly and careful with our house and furniture. Natalie helped set up our delivery and she too was very friendly.We’ve never had anything but positive experiences with the staff and quality of our purchases at Roby’s. We loved the chocolate bar too!
