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April 2024 by Nicole Cook
My husband just had the worst experience here ever!!! The first employee was short with him, and told him to come back in an hour, mind you he drove an hour to get there.. so he waited with our 2 yr old all to come back and have another employee try to help him, but the guy seemed to be so high that he could barely speak or even keep his eyes open. All my husband wanted to do was get an upgraded device that we were eligible for and this guy was like 1000 out the door.. wow tmobile
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January 2024 by L.G. Saya
Decent guys, bur can get busy. They are always willing to help.
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December 2023 by Billie Caro
Extremely helpful, great customer service
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December 2023 by Felix Montes
A good quality companyand its servicesExcellentAnd personalVery professionalIn your customer serviceIn his office!
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July 2023 by Saundra Warlick
They are very knowledgeable about the products that they sell. They are very busy and lose business because people leave when they have to wait so long to be waited on. Even though they are busy they still take the time they need to finish all the details with the customer they are with. Gabe was our salesman and he did an awesome job for us!
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May 2023 by Sara T.
Robin you rocked my day. You were busy right out of the gate but I am extremely happy I had your help with my phone issues. Love the matte black phone too!
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March 2023 by Rebecca Rosales
Ordered a new phone that came broken, store couldn't help because I got it online. Spent a half hour with customer service to wait a week for a replacement phone to be shipped to that store. Phones there today but the stores systems are down so I have to go back tomorrow. All the employees i dealt with while they were all nice the customer service is non-existent I still had to pay the activation fee, wasted hours of my time and I still don't have my new phone :(
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February 2023 by Jennifer G.
I don't write reviews, but can't not say thank you today. Thank you for all your help earlier this week and today Robin and Zach. You both went above an beyond to help me. We didn't get it sorted out, not your fault. You made all the calls so that I didn't get caught in the cycle of circular nonsense that you navigated to try to help me do what the letter said I could do.T-Mobile reviewed POA's for my parents and added me to the account. That is useless and I can't do anything. The letter/email I have says, 'you will be able to ... make changes just as the account holder'. Nope, not true.I can suspend a number, that's all. Maybe my other option is cancel all together.Robin and Zach are true professionals doing great work.
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February 2023 by Patrick Carrico
As a confused Luddite, I found these folks patient with me and quite nice.
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January 2023 by Renee Brown
Kind, helpful employees with a good selection of products.
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December 2022 by I D Davenport
Too soon to rate as they don’t necessarily have the phone you want for sale in the store. Not even the newest iPhone. It’s on back order. I don’t know how long it will take to actually receive my new phone. If it comes soon I’ll give this store a good rating. It’s a nice place and the person who helped me was great.
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December 2022 by Karen Richards
T-mobile has always been very helpful, I guess that's why I've been with them for 6 years!
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October 2022 by Braidon Prins
This place smells like canned tuna covered in honey mustard socks.
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August 2022 by Jennifer Jones
Amazing service! Robin and Max went above and beyond to ensure that my family had the correct T-Mobile packages for our needs. Thank you so much for all your help!
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June 2022 by Elizabeth A Peery (Betsy)
Good plan, poor customer service. Deal breaker.
