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March 2024 by Teresa Vaughan
Glad they have a good supply of parts on site and returning unnecessary items was super easy. Nice bunch of people working here, and happy to help!
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March 2024 by Hugh Jhanis
You roll the dice every time you go in there. You don't get the right person you probably don't get the right part
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February 2024 by Stephanie Ayhens
Very helpful
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January 2024 by Dan Smith
Dud did not even have a clue about anything to do with cars. Also very rude on the phone
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December 2023 by Bob Turton
had the parts I wanted. price was on the high side but I wanted it now so I guess you pay for the convenience of not having to wait
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November 2023 by Christopher
A very knowledgeable, and friendly crew! They have never hesitated to offer me help, and have, honestly, seemed to enjoyed helping my find my parts and/or help me solve any problems I'm having my my trucks.The reason they, this being O'Reilly as a whole, lost a star is because 3 times that I've ordered parts, I've gotten used, damaged return parts. This wasn't the stores fault at all, and they took the returns back without question. This is the warehouse in Portland.So if you order parts, try and check them in the store. But know that the staff will gladly help you sort any mistakes made and they will take care of you.
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September 2023 by Daniel Emmons
Customer service is great. Yet they don't stock much of anything. I have come here for belts, an alternator, a pigtail, and a turn signal bulb. They didn't have any of them. It's always we can order it....
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August 2023 by John Cook
Very good, excellant service.
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August 2023 by kryos 2027
Very helpful. They checked my alternator and saw that I needed a new one. Charged my battery so I at least could get home.
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July 2023 by Russell H.
My car broke down at about 6:45am as I came into Tillamook on a Saturday. TANNER opened the front door at 7:30 promptly and proceeded to get the code off my car for a cylinder misfire. TANNER sold me a new spark plug and loaned me the tools to replace the spark plug. However, this didn't work. For the 2nd repair idea, I tried to buy spark plug wires, but they could not be located in the store. Tanner suggested Napa Davidson at the south end of town and they had the wires that I needed- which fixed the problem. While I was in the parking lot trying to make my repairs, I noticed Tanner helping a couple of other folks in the parking lot who were in need of some assistance for their cars. I don't go to an auto parts store very often, but when I do, it's because I NEED some help. This place gets a 5-star rating because of Tanner's willings to help me and others.
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June 2023 by Ann Charleboix
Vicki is amazing. Customer service always on point, accurate and she is always willing to find just the right parts even if I don't have the right descriptions. Its the ONLY place I go, if I have the choice.
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June 2023 by Eric Mason
I was having a bad car day! Then, I went in the guy was smiling and he had the exact part and brand I was looking for!! They made my day!!!
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April 2023 by Julio Salazar
Good price and good service clean store and very personable employees
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February 2023 by Josh Blanchard
Very knowledgeable, respectful, and passionate staff. They go up and beyond their duty to help you resolve your automotive situation. If they don’t have your part in stock they know where to point you in the right direction to find your part. Best service these side of the Mississippi!
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February 2023 by PerformanceBaggers WestCoast
Great place Tanner was the best! Made it worth the trip! Thank you for a great experience!