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January 2024 by Katie Nedrow
Very disappointed and disgusted with this repair shop. About 9 months ago my 2010 Jeep Patriot's clutch went out. Well the clutch pedal went all the way to the floor and would not go into gear at all. So called around to a repair shops and the only one that had any availability within the next month was 24/7 Truck and Auto Services. Several people told me some negative things about the guy who owns it. I was hoping just because he is not such a great person, that he did not run his business that way. Anyway they said that wether it was the slave cylinder or the clutch, they would replace both. I got the call saying my car was ready to be picked up and the total cost was close to $1,500 which I paid before pick up. My son and girlfriend drove me out there to pick up my car. I went inside to get my keys, went out started my car at that time my ride left. I went to shift it into gear and it would not go into gear just like when I dropped it off. I called my son to have him to please come back and explained why. After he got there he also tried to get into gear and nothing. So I went back inside to tell them that my car would not go into gear. One of the guys who works there comes out and bleeds it one time. Then it did go into gear, the guy told me that when I go to leave in my car, to pump the clutch a couple times and it will bleed itself. He also told me that if anything went wrong with parts/install of the parts they installed that they are liable for 12 months. I have been around a couple mechanics in my time and I have never heard anyone say that. If that was the case why would anyone spend the time and hassle on bleeding clutch/brakes. Anyway I drove my car home and everything was fine until 3 weeks ago. I called 24/7 I was told to bring it in and I told them I have very little income and that I would have to figure out how to get it towed out there. Well my son found someone to tow it out there on a Sunday and their website said they close at noon on Sundays but thier gates were closed and locked before noon. So the person that towed it out there for me towed it back to his place. Then he towed it back out there the Tuesday before Christmas. Wednesday our family were leaving to go on our first family Christmas vacation. Well on our drive I get a phone call from 24/7 telling me that they were gonna remove the parts they installed about 9 months prior and then they would have to send the parts to Duralast which they purchased through O'Reilly's. Then Duralast would inspect/test parts to see if the parts were failing due to something my doing, malfunctioning, or whatnot and that time they would say weather they would cover the parts and labor or just parts, or nothing. Depending on what Duralast said i would have to pay for whatever they will not cover. I was very upset because I had just paid a lot of money to fix my only means of transportation 9 months prior and I do no have the money to do that. I just decided to wait until I was back from our family trip to deal with the issue. So when I got back I called 24/7 and told them to go ahead remove the parts and send them in and i would have the same person come and pick it up and i wanted to get the parts that are under warranty and I will have my son's mechanic put them in for a price I can afford. He responded it does not work like that, the parts are only warranted through them. So I told him I'm over it, that I am having my son's mechanic come pick up my car and he will get new parts and do the labor for half the price. I cannot afford it and I do not believe I should have to but my family have no means of transportation. I know next time I will definitely do more research on a shop before I take my vehicle there. JUST CAN'T TRUST ANYONE THESE DAYS, IT'S REALLY SAD!
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September 2023 by Patrick S
Alex is the real deal. If you need auto repair, he's your man.Service: General repairs & maintenance
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August 2023 by Jesse Faber
Five star service. More than fair prices. Just had the crew work on 3 of my vehicles this week and I was very pleased with the work and level of service I recieved.Services: General repairs & maintenance
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May 2023 by Theodore R.
It its stressful when you have vehicle trouble, especially when you are towing. We lost a lift pump and injector on our diesel truck. 24/7 got us right in, the parts ordered, repair done, so we could tow our fifth wheel home. Friendly, quality work at a fair price. Also, if you have a diesel rig, heed their suggestion to install a low pressure warning light on your lift pump, so you can stop and do not lose the much more expensive injector. The truck runs better after repairs than it did before.
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December 2022 by Denita Kenyon
These guys were absolutely amazing and super professional. They took care of my brake system and got me back on the road very quickly. integrity and customer service are definitely strong points with this company. I highly recommend them.
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November 2022 by Stephen Moore
Very friendly fast the van I rented was great on gas I moved 80+ miles away 170 round trip only paid $36 in gas the ladies that helped me was so nice and fast at getting me the vehicle I needed and very knowledgeable it was no doubt the best moving experience ever ty
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August 2022 by Rick Anderson
Fast, reliable, professional, friendly service. Needed a Dash Camera installation done on my 2020 Toyota Tacoma TRD Pro. It took less than 1 hour and was done at a very reasonable price. No complaints from me. Highly recommend for your vehicle repair.Rick from Netarts.
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August 2022 by Malia Rogers
They are my heroes for the day. I was stranded from out of state and called everyone in town. These guys were the only place in the area that was open later on a weekday & squeezed me in. They didn't try to rip me off and will treat you like you're friends. Thank you Alex & Jacob for staying late past closing time to make sure I got a new working alternator!Service: Auto engine diagnostic
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August 2022 by Rick A.
Wow! Alex really came though for us. Did a quick 1 hour Dash Camera installation and for a very reasonable price in our 2020 Toyota Tacoma TRD Pro. Really appreciate the service. Thanks Alex Rick in Netarts.
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June 2022 by Jaminn Jama
This place fixed my car Let me get a hold of them on Facebook because I don't have phone service at my residence they were totally professional and absolutely awesome their range from my tow truck and everything I highly recommend them and so did Facebook
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May 2022 by mischa ponzio
I rented a uahaul from them exceptional service. Work with me to meet my needs. But when my project I was to be payed for fell through they work with me to get my total bill paid. Thank you so much. I would recommend there service
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March 2022 by Ernesto Rodriguez
To anyone out there that needs an honest days work with a honest days rate. This shop by far was the best shop I have EVER been to. These Mechanics, didn’t just work on my Truck and fix it! They saved my life! Now don’t expect free. People got to eat. But expect Honest rates and the truth of what it is happening with your vehicle. You need it done, this shop works around the clock to get it done! Honest people that are helpful to the bone. Shout out to everyone at 24/7I couldn’t do my job with out you guys doing yours!AlexNealJacobJesseKathyThank you guys for being there! God bless you all.If you all need something done?THERE IS NO BETTER PLACE TO GO!Service: Engine repair
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January 2022 by Nicholas Perry
Never schedule uhaul here. Go to west coast exhaust instead. Ended up getting told to leave when I had been dropped off. I scheduled for 1230 . They said I needed to come before noon. Was unable to come at noon. Company name is wrong . Uhaul then said I could still go and get the Dropbox key for after hour pickup. Also uhaul didn’t know what they were talking about. Always call local place first. Told me to go to 24/7 when my reservation said west coast exhaust. Had friend drop me off at 1215. Asked person working on car if my Usbank was ready. She said they were closed. I called uhaul and walked to see if the pickup box was working. Got ahold of the lady at 24/7. Said she could help me after she helped another person get a uhaul. Walked back to 24/7 auto . Went back to see if she was there. Asked if she was there. Man told me I was disrexptful and was told to leave. Didn’t want to get in a fight so I left property and called uhaul. While calling I saw the lady help someone get a uhaul truck lol. Called uhaul and they said to wait. Got a 50 refund!! The same guy came towards me and thought he was going to try to hurt me. Instead he was mad trying to put the key in the pickup box but couldn’t so he walked away. He ended up coming back and shutting the gate leaving me stranded. Luckily my frien came to get me. Went to west coast exhaust for uhaul and had a great experience.Overall:::The man was mean to meNever get a uhaul hereWas unable to pickup rentalUhaul doesn’t know their vendors wellUhaul doesn’t know what’s going onCall Uhaul pickup place firstIt’s out in the middle of nowhereDon’t come after noon on satThis place has poor people skillsEveryone looked mad and I thought they wanted to hurt meI got $50 credit for the hassleNever let your ride leave until you get into your truck rentalGo to west coast exhaust instead cause they are kind and politeQuite the adventure !!
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December 2021 by Sam Keesler
Our F350 carrying a truck bed camper broke down just south of tillamook. After calling every diesel shop we could find and being told 2 week wait to even diagnose, 24/7 said they could take a look that afternoon. We had Burdens tow us there (highly recommend) and within 10 minutes of unloading they had us pulled into the garage. They were able to diagnose the issues fairly quickly (turbo and high pressure oil pump) and continued to work on it until it was running again, less than 48hrs! We were so grateful! Fully expected to be stranded for a week or two, as good diesel mechanics everywhere are booked out.24/7 also has uhaul services on site so we were able to rent a simple pickup to go into town and get a hotel room till we were back on the road.The mechanics were very honest and factual about our situation and charged reasonable prices even though we were tourists at their mercy. Highly recommend.Also recommend the Air museum that is right down the street. Cool artifacts, history and good lunch.Services: Engine repair
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November 2021 by Justin Sessions
I rented a car hauler from them. The lady in the office was extremely friendly and helpful. The mechanic who's tools I used to get my drop hitch squared away was nice. All in all for uhaul needs I would definitely go back to them again.
