Women's Clothing in Tigard, OR

“Kati did our merch and my team and I are all obsessed. Everyone wants one of the new pieces! Most importantly, the process was so easy, Kati delivered on the timeline she promised, and she answered my many questions in the process to get it all just right. Couldn’t recommend working with her more, I will definitely be back!”

“Marcus took time to measure our feet, talk through it options, and help us decide. He was very knowledgeable, patient, and friendly. He offered us solutions to all sorts of questions we had, and did a great job of helping us understand the benefits of buying from the New Balance store. What a great experience!”

“Huge shout out to Madison at the Nordstrom in Washington Square mall, Oregon!
I was in town for a wedding and needed to get my brows done ASAP! Madison was there and saved my life! I got the Anastasia signature brow service from her and they look amazing! Definitely would recommend her and I will be going back when I’m in town. She was really sweet and professional! 11/10”

“Excellent customer service. The manager, Leslie was incredibly helpful when trying to find another size for a very popular shoe. Leslie was able to find the shoe and have it shipped to our home, and took back the other size, even though I didn't have the receipt anymore. I will be back again, as this level of customer service is hard to find in today's climate. Thank you so much!”

“I just walked in today cause a hat hanging up caught my eye, and a girl approached me (I'm bad with names but I wanna say her name was poppy or something) who had pink (and I wanna say green) died hair and glasses.This girl had to be the friendliest employee I've ever met at a Hot Topic in 17 years of shopping at various HT locations in many states. She told me about how much she loves the anime merch I was looking at, and she even showed me some hoodies she loved that i would have missed otherwise. I want to bring my wife in and work with her and get a lot of the cool shirts and hoodies I saw today. She's a breath of fresh air in retail and I think every HT should have an employee as friendly and engaging as her!Sincerely, KeithPs. This might even be my first Google review, cause I don't leave negative reviews, but I never have a good enough experience to actually write reviews over (before today that is).”

“Lots of different fun stuff, spent a lot of time just looking around! Ended up just getting some jewelry. Definetly a good place to go too for fun little gifts. Also not for kids LMAO”

“Had online returns to do today and Bailey was a rockstar! She was super helpful and very sweet, made everything go so smoothly. She’s an excellent representation of great customer service. Thanks so much for your help today Miss Bailey!!”

“EXCELLENT Customer Service and OUTSTANDING Sales Staff who went out of their way to accommodate me and find the item I was looking for. Truly appreciate it, the reason I LoVe and stick to Soma!”

“Love this Zumiez. All of the staff are incredible at helping, outing together clothes, and just adding joy. The clothes are always in style and neatly organized- these guys have it down! The skateboard are also well priced and pretty rad.”

“I bought a pair of platform checkered vans several months ago. The toe area glue had failed and separated from the canvas. I was told by an employee that I could exchange for non wear related issues. Went back today and they not only exchanged the shoes but let me get a half a size up with no issues. Absolutely wonderful customer service.”

“This is one of my all time favorite places to shop at Bridgeport. Whether I am looking for something quick or just getting in some retail therapy, I can always find something beautiful and different at Sundance.”

“I don’t live close to this location but it is always high on my priority list when visiting Western Oregon. I’ve found many beautiful and high quality pieces to add to my wardrobe that I love. Trisha helped me during my last visit and she was wonderful. She understood what I was looking for and had great recommendations. It’s always refreshing when you the salesperson assisting you is not pushy. She’s amazing!”

“I need a dress. I need a dress for a wedding. My sister found a White House/Black Market dress online. The nearest WH/BM to me is at Washington Square Mall in Tigard, OR. No worries. While I'm here, I'll look at some "other" stores with nice and casual dresses. Oh my. The "other" stores had no selection, dresses I would not even try on. Horrible taste. Inferior quality. And zero customer service. And these are the nicer stores. I finally find WH/BM. Axia immediately said hello and asked me what I was looking for. So nice. So kind. So understanding. I felt like a princess. I ordered the dress with Axia's help. I will not be returning to the "others". I will be at White House/Black Market. Thank you, Axia. Take care.”

“Basic and uninspired, common clothes. You can find cheaper styles elsewhere. In my Honest opinion, online stores will eventually destroy these department stores.”

“Despite a challenging online shopping experience on Black Friday, Nordstrom's Washington Square store redeemed itself through an outstanding employee, Betsy J.I'm going to detail my experience leading up to Betsy saving the day. After 2 prolonged online chats my order was placed on the evening of Thanksgiving with a promise of a post-purchase price adjustment.The next morning I opened my email to get the order number so I could follow-up on the price matching to find that the shipping address had changed to a previous address I'd used on a trip that was states away from where it was supposed to go. An address that had even been deleted.Despite placing my order the night before and checking the billing and shipping address 3 times (I've had repeated issues with the Nordstrom system reverting my shipping address back to random addresses used in the past), I opened my email the next morning to get the order number to follow-up on the price matching and encountered issues finding a wrong shipping address in the email receipt AGAIN.Despite the items not being processed or shipped, customer service was unwilling to change the address or cancel the order. This led to a frustrating situation, highlighting the challenges faced in the online shopping process with Nordstrom (I've been told I'm not the only person who experiences this with their system).Nevertheless, a visit to Nordstrom's Washington Square store and the exceptional assistance from Betsy in women's activewear turned the experience around.Customer service originally was unhelpful when I reached out to them immediately upon receiving the receipt email and several more times after. They suggested monitoring emails for shipping notifications and contacting them promptly to intercept the package but explained that only then they MIGHT be able to help recall the order if it was shipped with 2 specific shipping services, if it was shipped with any others they wouldn't. My attempts to stop the shipments (they were sent individually) were futile and both items ended up at the home of someone in another state. It was really a bummer, we own a gym -our clients discover new fitness clothing options from us, I'm also a stylist & enjoy helping my clients find the best gifts for themselves and their loved ones.During a visit to the Washington Square Mall, Betsy at Sweaty Betty went above and beyond. Despite a prior reluctance to buy another sweater, she overheard my husband saying how we already had paid for the item that didn't come to us. Betty was caring enough to ask about what he meant. I explained what happened not expecting anything but after hearing about it Betsy refunded my online order, demonstrating exceptional customer service and product knowledge. Her dedication turned around my perception of Nordstrom's service which has taken a big nosedive in the past years.Betsy's outstanding service stands in contrast to the challenges faced with Nordstrom online orders & customer support. Her commitment & product expertise make her an asset to Nordstrom. Betsy's exceptional service has restored my faith in Nordstrom, & I hope she receives the recognition she deserves. I told her I didn't want her to get in trouble for helping and she said no way, customers should be treated well!Betsy is how I remember Nordstrom used to be. My Mom jokes I was practically raised at Nordstrom eventually buying my Lazaro gown and veil from their Seattle wedding suite, I've been a customer for life and so I'm confident when I say- you have a jewel of an employee in your women's activewear department in Betsy J. Walking through the store yesterday there were employees who seemed aimless. Betty wasn't. She was actively folding, making sure the area was tidy and that anyone around was being taken care of. Unobtrusive but a wonderful presence. She is extremely knowledgeable about the products she was selling and loved the brand Sweaty Betty too. She told me she had been working for Nordstrom ”

“Exceptional customer service! Always friendly and helpful, do not listen to the bad reviews on here from difficult consumers.Do NOT try to return factory items--their system cannot process them no matter what it says online.Store hours are 11-6 on Sundays--Google had it wrong at one point.”

“Outstanding clothing store and excellent service and tailor. Nordstroms used to be a retailer that exemplified great customer service and tailoring but that was decades ago.”

“I love shopping here for beautiful clothes and accessories! You can also look at their sale area for a deal. Couple times a year they will have additional 30 or 50% off sale on sale.”

“Staff went out of their way to help us. This was the 4th store we'd been to that day, getting to find a paper of black high waist jeans with skinny legs, and a plain button down white blouse. They brought multiple options, checked on us and on the end - we found what we couldn't find (that fit her right) at those 3 other stores. We were just about to give up and decided to just look in case this store might have it. Success! Your staff made our day!”

“I get a lot of my clothes from here, I got many tops and some Jean's. I almost always get my Jean's here. They are so comfortable and so cute. I love them. I also got multiple tops, and their clothes are always in season and so cute. It's not too expensive for most things. But can be pretty spendy if you look at the right areas. But this place is great”

“All props to JC in men’s cologne: knew his stuff, helpful and took time. Didn’t end up buying anything but gave me great recommendations and where to look. Find JC for help!”

“Claire answered my phone call right at opening and was genuinely nice. They found me exactly what I needed in the sale section and put it on hold. I rarely post my opinions but I really appreciated their energy.”

“Excellent customer service. I was helped by an employee (Elisa, I think), who helped me secure a coat I've been trying to find since November of last year, by having it shipped from another store a state away.”

“First of all if I can give Nordstrom at Washington Square a 10 I would! Diana in the kids car seat department is an amazing soul! She did not up sale anything to me. I made the choice to switch my Maxi Cosi to a Nuna on my own. She went far and beyond for me and my child. W came from seattle visiting my Inlaws. I was not even looking. I had a few concern coming down here with my current car seat. I am so happy I met her. She is so knowledgeable about all the baby car seat, stroller etc... She doesn't bullshit to make a sale. She really cares about the babies safety. I LOVE that about her!! PLEASE LOOK NO further! Go to Nordstroms for all your baby needs and ask for Diana!! 10 star service!!!”

“Outstanding customer service! The best I've experienced in years! Found a few clothing items to update my wardrobe that fit without needing alterations. Will definitely be shopping there again!”

“I was at Abercrombie at Washington Square yesterday with a bit of an issue with the exchange of cologne.The young ladies upfront were all so nice and professional and they took care of my issue which I really appreciated,.Thanks for a great customer service, I’ll be back”

“Please be aware that most, if not all, workers will be teenagers like many malls all over America(kids themselves)so be patient and kind.They can't learn if they're not allowed to make mistakes. For example, look at that angry lady below me complaining about fifty-five cents. The logical and actual reason that happened is because the employee hit the number 1 key twice by accident. I'm sure the employee learned to slow down from now on.To many of the parents/guardians: You need to watch your kids, period. End of story. If you need a place to sit and there's no where else to sit then leave the store this is not a place to sit down anywhere you want just like most stores in the mall. Walk your lazy butt to the 4 benches right outside the store I'm trying to shop and you're in my way.To the cashiers: Slow the f down and chilllll. Even if there's a rude customer it's better to go at your own pace and do it right vs rushing and doing it wrong. When you guys put clothes away you need to slow down as well it's not that serious.As for the clothes they're great thank you.To everyone: A little patience and kindness goes a very long way.”

“This store is the cutest and the staff are amazing! My wife loves shopping here and is always happy with her experiences and the service she receives. We’ll definitely be back?”