10:30AM - 6PM
12425 SW Main St, Tigard“Hi, Wow, I can't believe the Bad Reviews of the Customer Service before me - makes me relieved I had a pretty nice guy who helped me today! I went in today to check out a Swarovski Ring I had seen online, and had thought they had in the WS Store.. Luckily it was empty on a Mon after lunch and Chris immediately was Avail, greeted me, and we went on a Search for the Ring. There was none there in my Color, so he searched and found 1 @ the Bellevue, Wa Store. so asked for them to send over a Form to Ship over, which sadly my Cell phone took Forever to receive (had to go outside) -it eventually came and I typed it out. But sadly I couldn't end up getting it b/c I wanted to pay w/ the AfterPay App (as I'm currently paying for an Engagement Ring so I couldn't pay this in Full).But I wanted to make a ShoutOut to the Swarovski Team that Chris was Great, he answered all my questions, tried to be accommodating and got me a Stool while we waited, and we joked abt having the same Swarovski watch (I have a blue version). I'm Sorry those other Customers had a bad time, I used to work in Retail and I KNOW how important Customer Service is. Sadly Chris didn't get my Order since I'll have to do it at home -- but I hope he gets noticed with this. Thanks! -Samantha from Vancouver.”
“We went to so many jewelry stores, looking for my husband's wedding band, and found the perfect gold band here. The staff were super nice and helpful and I really appreciated them. Other jewelry stores had staff that were either really pushy or had super sleezy salesperson vibes. Everyone I interacted with here was genuinely very kind and helpful and knowledgeable, and it just was like a way better experience than any of the other jewelry stores we went to. Definitely would recommend checking it out!”
“Martin helped us today,
and we are very happy, he explains everything clearly so that a person leaves with a full understanding of the product and how to use it! Martin, thank you!”
“If you are looking for fine jewelry and people you can trust this is the place to go! Nice welcoming family owned place. They are honest and really care about their customers. They will take care of you better than anyone I know in the jewelry business.”