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December 2023 by Luanne W.
Super clean and organized store. And unlike big stores, there are actually people there to help direct you.
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December 2023 by Dat H.
I had small pools of water in my crawl space and bought a wet and dry shop vacuum from Ace to address it. As soon as I used the shop vacuum the first and only time, I quickly saw that it underperformed and wasn't going to do the job I needed. 9 days later, after making sure to clean and box it up, I brought it back to return. The employee declined the return due the item having been opened and used. I expressed disappointment as there was no disclosure on the receipt about opened items not qualifying for returns. The only printed policy was returns needing to be within 30 days. His response was that no returns on opened items was on the signage at the back of the store with the equipment. I have no gripes with the cashier as they are very friendly but their lack of transparency around their strict return policy is very frustrating.
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December 2023 by R K.
delicious food! Very limited menu. We really enjoyed what we ordered, just wished there was more to choose from.
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November 2023 by Natasha
My husband and I come here all the time! The store is super clean and well organized. Most importantly, the staff is always extremely helpful and friendly!
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November 2023 by Carolyn Scott
Very helpful people!Wonderful hardware store.Smaller and more friendly sore clerks as opposed to larger stores!
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November 2023 by Dan Myers
Bought a drill here Friday.Went to return it Sunday unused and had my receipt.They told me it was not returnable because they don’t carry that one anymore.Never going back.
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November 2023 by Dan M.
Bought a drill here on Friday. Went to return it Sunday with a receipt. Was told the item was non returnable because they didn't carry it anymore.
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November 2023 by trek mcdonald
Brought items from a different ace in for return. With receipt paid with cash. Because one item is sold at this store for cheaper that's all they could refund me. Like that changes the amount i paid for it. Altho I paid cash I was sent away with a gift card for the returned amount. So many parts of this are just beyond dumb. Receipt in hand. Apparently that doesn't matter much.
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November 2023 by Peggy K
Always able to find what we need at a reasonable and sometimes better price then the big box home improvement store and the service and knowledge of the employees is so much better as well
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October 2023 by Martina C.
Trying to find a replacement spray bottle for my daughter during the heat of the summer, as Grocery Outlet directed me here, as they didn't have the $3.99 personal sprayer I was looking for. While Ace was VERY pricey on the sprayers they had, they did have vwey reasonably priced soil, compost, fertilizer and river rock. This Ace location is very nice ans spacious. As soon as I walked in, EVERY employee at the front greeted me. Then asked if I could use help and took me exactly where I needed to be.I did end up buying something but I can't for the life of myself remember what it was now. But this Ace location is great!!
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September 2023 by M. S.
My first time at this Ace location. I'm familiar with this shopping center, but I never knew it was here from the parking lot entrance that I come through. A product I was looking for wasn't at the two Ace locations nearest me, but this Tigard location had it, and Becky, who was at the front, greeted me and was so courteous to look up the item for me and show me where it was. She was very courteous, professional, and efficient. It is a clean store, and I'm glad I know where it is now.
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July 2023 by Googlehater
I am an isolated disabled senior shut-in with no transportation who bought a drastically marked-down EGO blower & weed Wacker bundle that was $60 cheaper than other stores on a Sunday afternoon that was delivered a day early on Monday morning. The driver called a half hour before delivery & I was able to leave directions on how to find my house at the bottom of an ominous-looking dead end that GPS hasn't documented & nobody can find because you can't access it by the stated street number. Unlike the bigger box stores, a human actually answered the phone on 3 rings & everybody I dealt with was knowledgeable and made me feel that they appreciated my business. While the wacker is heavy to carry the design is such that using it is unbelievably easy for a 96-pound disabled elderly female under a county deadline for cleaning up my 3/4-acre yard that's been neglected since the beginning of the pandemic.
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July 2023 by Rob Beers
Very friendly and helpful service. Lots of hardware and repair parts the big box stores don't have.
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July 2023 by Marius Brisan
Very helpful team, they have stuff Home Depot & Lowes don't carry, great location.
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July 2023 by Megan Smart
The guy who was working was really friendly and helpful. They make keys for a good price