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September 2023 by KristianJames Lee
Elizabeth helped me over the phone get some things figured out about my bill and took no longer then a few minutes to figure out what the problem was and we took care of it from there. Great customer service!We love you Elizabeth!!
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September 2023 by Lisa
I’m looking for storage in the Tigard area and called StorQuest today. The employee who helped was very professional and courteous. They asked appropriate questions to help me with what I needed to figure out for sizing. I especially like that there are units on the ground floor and that the date you move in, is the same date for recurring payments each month. An added plus is that the rates are discounted today and will hold for 5 months.
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September 2023 by Tyrsa Ott
Elizabeth is very helpful. She went above and beyond to help me with all my rental questions. The facility is very clean and well maintained. Thank you for your hard work!
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September 2023 by John Border
No matter how many times I say don't use auto pay, remove my card, etc it still auto deducts each month. I've had double payments because if it and they do nothing. One time I asked for a refund, was told they did but never got it back. I Had to file a dispute with my bank which was found in my favor. Looking at leaving due to lack of customer service and lack of knowledge on their own systems.Before the "owner" replies back, no I'm not calling your 800# as they are as inept as the rest of my experience
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August 2023 by Brandon Pollard
The moment I walked inside Elizabeth welcomed me and made me feel great about my decision to use this location for my storage needs. Her warm presence, and eagerness to address my concerns were the opposite of what I have come to unfortunatly expect from storage business staff. Thank you Elizabeth!!
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August 2023 by Kevin Wheeler
These ladies are really very helpful. Felix worked with me and found the perfect sized unit for my things. Also very clean.
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August 2023 by Briza Soberanis
Highly recommend the tall blonde lady that runs it is wonderful I think her nam was Liz she is super funny and very happy so nice to have that during the stressful time I have been having!
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June 2023 by Connor Mckeever
What a great storage unit! Felix was so helpful when searching for the right size unit. Answering all my questions and concerns.The units are super clean and easily accessible. I will be using this business in the future!
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May 2023 by Joseph Gearhart
My sister was needing storage space so we went here. We had a great time with Felix and my sister got a great deal. She helped us find the right sized space and made us laugh when we needed it most. Very pleased with our experience.
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May 2023 by Delia Christopher
Oh my god these ladies were awesome. They really seemed to care about my situation and made my move so easy. Definitely recommend renting space here. Very clean too, was not expecting such a tidy place.
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May 2023 by Alyson Ayers
Wow!!! I have never felt safer with my “stuff” than here!!! Felix is a rockstar and the backbone of this operation!!! Mahalo Felix for all you do for us and our “stuff” ! You are the best and I cannot thank you enough!! Aloha (it means hello and goodbye) but for. Ow? HELLO Storage!!!! Mahalo Felix! Rock on!!!
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April 2023 by Chris Bush
Great people, great prices. These ladies were so helpful. Very clean. I've been very satisfied with the whole experience.
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March 2023 by Tyler
StorQuest Tigard has a special where the first month is only $1, but that excludes the random admin fees and required StorQuest insurance for the first month (you can use your own insurance afterwards). The total was $38 for my "$1 first month". Besides that, I got a tiny "locker" which is a storage unit above other units. This means you need to get a rolling ladder to come out to your unit. The process of carrying heavy or odd-shaped objects up a ladder and into your unit can be a little scary, since you may feel like you'll fall off the ladder.They require you used a cylinder type of lock, which different than a lot of other units that allow you to use a round padlock style lock (which I had). I then needed to buy their $19.99 lock.Beyond this after making my purchases I was told a bunch of bad news like the limited hours that are even more limited if you do not use auto-pay. Basically you can only access your unit during business hours if you don't use auto-pay. If you DO use auto-pay, then you get a couple extra hours in the day to access, but still not 24/7.The worst part of this was coming home to an email I saw of the rental agreement. This was the very first time I was presented with a rental agreement and I found it was fraudulently signed with my name, but again I never saw this, nor signed anything. Keep in mind one of those things is an arbitration clause also signed for you...convenient!Heads up: They have a no refund & no pro-rate "policy".
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February 2023 by Katie Roberts
I had a great experience. I only needed a storage unit briefly while I was waiting for my apartment lease to start. It was very easy to sign up for the unit and cancel it when I was done with it. All of the employees were very friendly and helpful. The facility was nice, clean, and easy to access. The price was also very reasonable! If I need storage again in the future, I will definitely return.
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February 2023 by Nathan Geissel
Just set up a storage unit here about a week ago, it’s a very clean and nice facility, the person who helped me get things set was friendly and super pleasant to talk with! The facility seems secure and had the best prices I could find in the area.
