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“I had a great experience with ordering specific items and Sue Rubey did a great job explaining and guided me through the process. They are very professional and have lots of knowledge. Respect!!”
“Excellent customer service. The manager, Leslie was incredibly helpful when trying to find another size for a very popular shoe. Leslie was able to find the shoe and have it shipped to our home, and took back the other size, even though I didn't have the receipt anymore. I will be back again, as this level of customer service is hard to find in today's climate. Thank you so much!”
“Huge shout out to Madison at the Nordstrom in Washington Square mall, Oregon!
I was in town for a wedding and needed to get my brows done ASAP! Madison was there and saved my life! I got the Anastasia signature brow service from her and they look amazing! Definitely would recommend her and I will be going back when I’m in town. She was really sweet and professional! 11/10”
“Had online returns to do today and Bailey was a rockstar! She was super helpful and very sweet, made everything go so smoothly. She’s an excellent representation of great customer service. Thanks so much for your help today Miss Bailey!!”
“I bought a pair of platform checkered vans several months ago. The toe area glue had failed and separated from the canvas. I was told by an employee that I could exchange for non wear related issues. Went back today and they not only exchanged the shoes but let me get a half a size up with no issues. Absolutely wonderful customer service.”
10AM - 9PM
9336 SW Washington Square Rd, Tigard
Shoe Stores
“I need a dress. I need a dress for a wedding. My sister found a White House/Black Market dress online. The nearest WH/BM to me is at Washington Square Mall in Tigard, OR. No worries. While I'm here, I'll look at some "other" stores with nice and casual dresses. Oh my. The "other" stores had no selection, dresses I would not even try on. Horrible taste. Inferior quality. And zero customer service. And these are the nicer stores. I finally find WH/BM. Axia immediately said hello and asked me what I was looking for. So nice. So kind. So understanding. I felt like a princess. I ordered the dress with Axia's help. I will not be returning to the "others". I will be at White House/Black Market. Thank you, Axia. Take care.”
“Jordyn Kaattari IS AWESOME!! She's professional yet fun. She answers every question and makes sure my shoe is a really good fit. I have bunions but my feet don't hurt with my shoes and the "made just for my feet" inserts from PRIORITY”
“Basic and uninspired, common clothes. You can find cheaper styles elsewhere. In my Honest opinion, online stores will eventually destroy these department stores.”
“I don’t live close to this location but it is always high on my priority list when visiting Western Oregon. I’ve found many beautiful and high quality pieces to add to my wardrobe that I love. Trisha helped me during my last visit and she was wonderful. She understood what I was looking for and had great recommendations. It’s always refreshing when you the salesperson assisting you is not pushy. She’s amazing!”
“Oh check out these super comfy shoes that an awesome associate named Tye recommended to me!! 5 star customer service all the way, keep this guy on he was funny, friendly and helpful”
10AM - 8:30PM
11705 SW Pacific Hwy, Tigard
Shoe Stores
“Fine. Staff doesn’t really know what they’re doing or want to be there, but it’s a bit of a sleepy store so I get it. Return was handled v easily and well.”
“Staff went out of their way to help us. This was the 4th store we'd been to that day, getting to find a paper of black high waist jeans with skinny legs, and a plain button down white blouse. They brought multiple options, checked on us and on the end - we found what we couldn't find (that fit her right) at those 3 other stores. We were just about to give up and decided to just look in case this store might have it. Success! Your staff made our day!”
“I love shopping here for beautiful clothes and accessories! You can also look at their sale area for a deal. Couple times a year they will have additional 30 or 50% off sale on sale.”
“Excellent customer service. I was helped by an employee (Elisa, I think), who helped me secure a coat I've been trying to find since November of last year, by having it shipped from another store a state away.”
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“Marcus took time to measure our feet, talk through it options, and help us decide. He was very knowledgeable, patient, and friendly. He offered us solutions to all sorts of questions we had, and did a great job of helping us understand the benefits of buying from the New Balance store. What a great experience!”