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September 2023 by Ellee Masterson
10/10 recommend Mona for any alterations! She is professional, knowledgeable, kind and works with urgency. I have had Mona work on many of my dresses, tops etc. and she always gets it right the first time. Highly recommend asking for Mona next time you need any alterations done.
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February 2023 by Justin Brockamp
Never in my life have I been treated so poorly! The alterations lady literally made me cry. My baby shower is in two weeks, and I asked if she could let the seam out a little in my dress. Without even looking at it, she said, "No," and started to walk away! I stopped her to try and explain that I also have a duplicate dress in a 4XL that could maybe be taken in, but as soon as the words, "...they also sent me a 4X" left my mouth, she callously said, "NOT MY PROBLEM" and walked away for good!!! I've been a loyal customer to Nordstrom for decades, had all my prom and bridesmaids dresses hemmed there, and I have spent tens of thousands of dollars-- but after today, I NEVER WANT TO GO BACK! It's amazing how one person can leave such a bad taste in your mouth (not to mention make a 7-month pregnant woman cry) that it ruins your experience for life. Nordstrom is supposed to be a quality retailer...how about employing quality people?
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October 2022 by Lucy Edwards
Not sure why Nordstrom offers this service, then makes it impossible to access.Last week I brought in a pair of pants, and no one would ring up the alterations.This week there was only one alterations person on duty. Took a long time waiting in the dressing room.Hire more seamstresses!Service: Pants hemming
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September 2021 by Maria Ordinola
me emcanta muy buena calidad
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June 2021 by Andani Nephawe
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February 2021 by Nina L.
I was able to get a pair of Free People Flare jeans altered at Nordstrom for only 20$! They were not purchased at Nordstrom, but they were still able to complete the alteration. I took off about 6" from the bottom, and the bottom seam was sewed back on to make sure it looked exactly the same as when I bought them! They did such a great job, and I received my alteration after a week.
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September 2020 by Debra Blum Tong
The Cafe and the shopping are the best in our state. The people who work there are wonderful.
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September 2020 by Belynda Griffin
Love this mall! Lots of retailers to choose from. Good food choices as well.
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August 2020 by Faith Lightsy
Mask police at the door didn’t yield when I indicated medical reasons for not wearing a mask. Pulled the “we can refuse service to anyone we’re a private business or not”. The ADA has provisions that protect people with disabilities...even the ones you can’t see. And I got money to spend to....now I know how Julia Roberts felt in Pretty Woman.
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June 2020 by Denny Atkin Sr.
Just re-opened after the long sequestering and the service was spot-on as if nothing ever happened!
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March 2020 by Gina Trent
It a great place to work and shop
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December 2019 by Ty Beck
I had made an appointment online to get my suit altered for my sisters wedding. Once I had arrived the tailor said there was no appointment made but for me to get dressed anyway. I sat in full attire for an hour with no attention given to me at all. I double checked to make sure my online appointment was confirmed and it was.
