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January 2024 by Mikayla Flood
Josh went ABOVE and BEYOND to make sure my order was processed and delivered in a timely manner. AMAZING customer service and I will definitely be returning to this location for future purchases! :)
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January 2024 by casie hayes
These people rock! If they don't have your part, sometimes they can order the part for you. Very knowledgeable staff. No b. S.
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December 2023 by Tammie Gilbertson Mcleod
As always very friendly and knowledgeable team. If one couldn't offer assistance a back up was called to provide excellent customer service.
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November 2023 by Corina Romero
Eric was really friendly and helpful! Great customer service
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November 2023 by Kevin Farrell
Nice people and place to shop .
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November 2023 by Mikhail Rosenberg
Eric is the definition of customer service! He helped me change my windshield wipers and was just a funny blast for the morning. Really appreciate Eric and Napa! Thank you!!
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September 2023 by ViperX9 gaming
Yesterday I was working on a starter replacement in my car and ended up cutting a few hoses too short, as well as breaking a plastic nipple off of the exaust manifold, so In order to save some money on the budget I was on, there were 3 workers at napa tigard this morning Misty, Steve, and Eric who were all very nice and took the time to help me find a cost effective solution to the broken nipple problem I was having, we finally figured out the solution and my car is running great, thank you guys you rock, ya'll deserve a raise
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July 2023 by Janna Schuh
Eric A is a real MVP at this location. My husband and I came in for a new battery for his car about 20 minutes before closing. Eric was very friendly from my first interaction with him the day prior when I came into inquire about pricing for a new battery to us coming in the day after right before closing. We changed the battery out in the parking lot to avoid further issues and avoid the core fee. Neither of us have ever changed a battery in either of our cars before so we had no idea what we were doing. Eric came out to assist us and instead just changed it for us and took the old one away for us. Our experience at this location with him was top notch and we will definitely be shopping here again for our future car needs.
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June 2023 by John Bowers
Napa's always there for you. They've got good parts. Good customer service. They've been around for quite some time. If you're looking for auto parts, you might check with them, especially if you're looking for those small clips that hold your bumpers and all the other plastic ornaments on these cars these days . They've got quite the variety
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May 2023 by Tina H.
Wow this place just made my day:) Two man was sooo nice to me and helped me a lot with the situation when I returned the battery for my car. Super friendly and I feel welcome. UnlIke the other NAPA in Beaverton was not friendly and they were very rude to me because of the stereotype. Thank you so much for helping me again. I would love to come back for sure.
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April 2023 by Justin Dowell
Super friendly, helpful, and knowledgeable. You need parts? Get them here.
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March 2023 by Bruce Cunningham
Eric or Erik maybe? However he spells it, he's the auto parts guy you hope is working the counter when you walk in to any store. He seen me struggling with the wiper blade book and offered to help. Click clack on his Google machine and he found all the options that would fit my car. He even put them on and while I know they do that, most people would make you ask for the service. Not Eric. He practically insisted. He found some oil I needed and walked me out to my car. He treats people like they're buying out the store even when they're being cheapskates like me. He talked about my crusty old police car like I'd driven up in a 69 Charger. He made me feel welcome and not rushed. He went so far above regular customer service they need to invent a new scale of measurement for his awesomeness, the Eric Scale. And he's an 11 out of 10. Read my other reviews, I don't talk this highly of everyone.
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March 2023 by Eric lunneborg
I went in there this afternoon to get some parts for a service call that I was doing on site. Staff was very professional and extremely helpful. Thanks to them I was able to get the parts to get my customer's truck going in no time!
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March 2023 by David Moan
Misty restored my faith in people….there are people who care enough to go an extra mile to help. Misty at Napa is one of them…she is awesome!
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March 2023 by Broken Robots
Lots of fun staff here, had fun finding stuff for my dead whale of a car