We had a mix up with the booking date when checking in. While attempting to resolve the issue, the manager was not able to effectively communicate in English, was condescending, and proceeded to laugh at us when we couldn't figure out why the booking date was wrong. Probably the worst customer service I've ever experienced.
May 2023
They are cruel here.. what's worse is they pretend to be nice and then they gut you when you least expect it.This place is also garbage.. there's no microwave, fridge, or a/c and the bed isn't comfortable. You'll save money going literally anywhere else.Oh and they own both buildings here so don't stay at either.
March 2023
I stayed here when the snowpocalypse hit and I couldn't get home. Simon at the front desk was so helpful and kind and the room was clean and reasonably priced. I am grateful I had a safe place to stay!
