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August 2024 by Julia Williams
BEST customer service…EVER!!
I called at 5pm on Friday, 8-2-24 and spoke to Allison. My BFF, unable to find “THE” dress for her birthday and Alanis concert to celebrate on Sunday and had to be in OC by 6pm, was on the verge of a meltdown in the parking lot and I was unable to get there until after she would have had to leave for her 6pm appt. I explained all this to Allison, gave her BFFs measurements, fave colors and told her she’d be walking in the door any moment. Allison assured me that she had her covered. Covered was a serious understatement!!
I can not begin to express the gratitude that we have for her!! All while having multiple clients in the store that she was also assisting not only had multiple outfits/dresses picked out and in her size, she had them all waiting for her in a dressing room! As I FaceTimed my friend, Allison continued to check on her, give input, swap sizes, all while continuing to wait on and take care of multiple customers! Sadly, I know of very few stores, gas station's, any places really that care about the customer. They all should, but instead, they treat you really unpleasant if you ask them to DO something to help you. To have someone be kind, caring, friendly all while staying calm in the midst of my friend and I panicking?? There are no words that can convey the relief that finding THE dress gave is and sum up our sincere gratitude that we both have.
Again, Allison, we so appreciate you!! With your help, she had the best birthday she’s had in years. Thanks for making our night out to see Alanis Morissette a magical and smashing success!!
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February 2024 by Heather R.
Love the customer service and great finds here. They help you find the right outfit for your upcoming events! Quality clothes that are unique and fun!
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January 2024 by Julia Daigneault
I love this store!!! They have the best selection of Z-Supply.
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July 2023 by Katherine R.
Love mapel! Such a cute little clothing boutique with a range of pieces and prices. Very helpful staff!
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May 2022 by Christie A
Good finds! ?
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October 2021 by Jasmine D.
Girls didn't even have face masks on when entering the store despite state rules. Lack of selection and customer service was awesome will never go here again
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February 2021 by Allysa B.
Such an amazing store with so many options to choose from! You will be sure to find anything you're looking for here and with affordable prices! The staff is so friendly and helpful in finding what you need. I placed an order online and they hand delivered it around the Portland metro area!! A boutique you must visit!
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June 2020 by Laurie Nilsson
Thank you so much for your help and attention today. What a lovely selection and overall experience! I will be back.
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January 2020 by Laurie Kaler
Thank you so much for your help and attention today. What a lovely selection and overall experience! I will be back.
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September 2019 by Angie Matus
New location in Lake Oswego is beautiful. Great customer service. Wide variety of styles with the latest fashion trends.
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May 2019 by Leah S.
I shop at the West Linn location most often. I am so happy to have this boutique in our town! I love every line they carry and most of my staple clothing has now come from Mapel. The price point is excellent. Not overpriced, low quality clothing. They have great accessories and gift options too. Update: I still love their clothes & accessories but for weeks they had a "we're hiring" sign. I emailed my resume, no response. I dropped off a copy of my resume. No response. I'm okay if I'm not their ideal candidate. But a simple "thank you but we selected another candidate" would have been appreciated. I now have another part-time job but not hiring me is their loss. I have a strong, successful sales background and know so many potential shoppers.
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April 2019 by Georgia Dean
Good selection of clothes with a range in pricing
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January 2019 by A F.
Mapel is a great little boutique. You'll find attentive staff who can help you find the perfect outfit for just about any event. While staff is ready and willing to assist, they don't hover or make your feel uncomfortable. Lots of variety in price point, which is great. I love that I can pick up something lower priced that I know is for a specific event and might not get worn a lot, or I can spend more on one of the designer denim lines or one of the many other brands that will be worn and washed frequently as a key piece in my wardrobe. Local jewelry and gift items are perfect for gifting and reasonably priced as well.
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December 2018 by Delaram Hakiman-Adyani
Fantastic store in Bethany neighbourhood.
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November 2018 by Kari Baxter
My favorite store!!! Any woman in the Portland area needs to stop in, you deserve to feel cute, cozy and confident, and Mapel is exactly the place to do that!!!
