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February 2024 by Jim Au
This is my go-to home improvement store in the Portland area. Over the last 5-6 years, some of their staff have been most helpful to me. I usually find the prices, variety of products, and product availability to be right for my needs. The location of this store could hardly be better, near 2 freeways, and NOT on a busy street. More than adequate parking, and with a super convenient entrance for loading up large items such as lumber. I have started to beef up my tool box with some better quality tools, and I'm quite happy with recent purchases, especially non-powered tools, for example, combining Craftsman and Kobalt to come up with a robust but compact deep socket ratchet solution. I am glad now that they have brought back cleaning vinegar after a nearly 2 year spell of not carrying it in stores, but... it's not always in stock![Update 9/1/2022] It's still hard to come by the cleaning vinegar, but other than that, I generally find what I need here in order to maintain a fair number of properties.[Update 6/28/2023] Great staff... friendly, welcoming, helpful, generally very available. During the day time hours, they have the most staff on hand, and that is when it is the easiest to get help.[Update 11/27/2023] Even with Christmas goods filling the aisles, I'm still finding everything I need for daily work.[Update 2/14/2023] It's handy to have a store like this one where I know the departmental layout fairly well. I came in last night with only 5 minutes before closing, found the dimmer switch I needed, and paid for it in time. On top of that, the checkout clerk handed me my glove that I had dropped back in the lighting aisle. Crisis averted. Kudos!!
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February 2024 by Sellwood Designs
I like Lowes in Tigard and I buy a lot of useful things there.
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February 2024 by N Down
Customer service and the store manager need some serious training in empathetic listening. Seems to come from the top down, so not surprised employees cut customers off and are short and dismissive. I couldn’t even get 4 words out before the store manager started talking over me. Obviously not interested in retaining my business. Was met with suspicion and rudeness (not going to explicitly say it was racial bias, but I’m sure it’s not helping me out). I will never shop at this store again. Went to the Ferguson’s down the street for a MUCH better experience.Corporate: you need to fix this store. Talk to the manager.
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February 2024 by Christina B
This is the most unhelpful store you could possibly go to. They have a ton of staff just standing around doing nothing and when you ask for assistance in finding a product, they are useless.
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February 2024 by George Mase
team members were very helpful
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February 2024 by K. Ching
Sometimes hard to find someone to ask a question. But friendly staff, always a good time.
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February 2024 by Jeannie Orloff
Jorge and his partner did an amazing job helping me. Not only were they personable, but they were so respectful of my home and of me. And the delivery was without any flaws whatsoever. MostDefinitely a 10. More if I could.
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January 2024 by Jeannie O.
So far in the past few months, I have bought from them, my stove, refrigerator, washer, and dryer, and dishwasher. Not only did they give me the best service, but they also gave me the best prices. Delivery was amazing. I would not go anywhere else.
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January 2024 by Helvetia Research
Super service.
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January 2024 by John Hughes
If you've seen one of these you've seen them all
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January 2024 by Dangelo Knuckles
Helpful staff great selection fair procing
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January 2024 by Jhon Galarza
David and Nancy, David appeared out of nowhere and told me that he could save me 20% and that's it, he took me to Nancy, and everything went as he told me, excellent people and an example of customer service helped me a lot.
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January 2024 by Eliza Stewart
One of my husband's favorite locations. We come here at least once a week. Always great deals and low prices. Can't beat em!
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January 2024 by Mikalan J
Stepping up their game in my opinion. They lacked knowledgeable customer service employees but lately I have seen improvement .
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January 2024 by Artemis Garcia
Best place to get moving boxes!
