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“I lost a baguette in my diamond ring and went in to see if they could replace it. My issue was I was going out of town in 2 weeks time. I worked with Zahra and she was fabulous!!! She got the quote to fix it in 2 days and got it back to me with more than enough time prior to my trip. They replaced the baguette and refurbished the ring so that everything is now nice and tight, and cleaned it so that it now sparkles so nicely! She is wonderful to work with and I was so thankful that they could do this in such a short timeframe. This is my new go-to jeweler!”
“Kim was so helpful to clean my jewelry that I brought in where other stores were trying to charge me! The chain and bracelet look brand new again! Thank you Kim :)”
“Sean was so nice to work with. I had an unusual circumstance and he was very caring and helped me figure out the best options for what I needed. No pressure and so kind. I look forward to working with him in the future. And he took such good care of my mom also. She is very particular with her wedding ring and she trusted him with it no problem.”
“Barbara has been making beautiful jewelry for years. I wear many of her pieces that I constantly get asked about and even have some custom pieces! I love wearing quality that lasts forever at affordable prices. And I would MUCH prefer buying local and supporting a female entrepreneur.Thank you Barbara”
“Sam is kind& helpful+ very professional....Wow! Beautiful store, great customer service& great selection! I am in luv w/my purchase @Will...thanks4all your help till next time!”
“This store is wonderful but The Staff is Incredible!!While Minerva is SO FANTASTIC AND ENTHUSIASTIC..other staff were attentative and excited about the different product lines!Such fun and I feel informed to pur chace in the future.Excellent product!”
“Couldn’t rave more about Jared and their excellent employees and customer service. From helping my fiancé pick out and design an engagement ring to helping us find our wedding bands this store has been nothing but 5 star customer service. And the rings are gorgeous too!
We never felt pressured to try to buy anything outside our budget. And each staff member introduced themselves to make us feel very comfortable. Allison, Stephanie, Connor and especially Will, helped guide this experience for us.
Thank you Jared and store!”
“Hi, Wow, I can't believe the Bad Reviews of the Customer Service before me - makes me relieved I had a pretty nice guy who helped me today! I went in today to check out a Swarovski Ring I had seen online, and had thought they had in the WS Store.. Luckily it was empty on a Mon after lunch and Chris immediately was Avail, greeted me, and we went on a Search for the Ring. There was none there in my Color, so he searched and found 1 @ the Bellevue, Wa Store. so asked for them to send over a Form to Ship over, which sadly my Cell phone took Forever to receive (had to go outside) -it eventually came and I typed it out. But sadly I couldn't end up getting it b/c I wanted to pay w/ the AfterPay App (as I'm currently paying for an Engagement Ring so I couldn't pay this in Full).But I wanted to make a ShoutOut to the Swarovski Team that Chris was Great, he answered all my questions, tried to be accommodating and got me a Stool while we waited, and we joked abt having the same Swarovski watch (I have a blue version). I'm Sorry those other Customers had a bad time, I used to work in Retail and I KNOW how important Customer Service is. Sadly Chris didn't get my Order since I'll have to do it at home -- but I hope he gets noticed with this. Thanks! -Samantha from Vancouver.”
“Beautiful pieces and very nice people. She spent time explaining cultural nuances to me as I am unfamiliar but needed a wedding present. I was very appreciative of the time she spent and very happy with the pieces we bought. FYI it is by appointment only so call ahead.”
“We went to so many jewelry stores, looking for my husband's wedding band, and found the perfect gold band here. The staff were super nice and helpful and I really appreciated them. Other jewelry stores had staff that were either really pushy or had super sleezy salesperson vibes. Everyone I interacted with here was genuinely very kind and helpful and knowledgeable, and it just was like a way better experience than any of the other jewelry stores we went to. Definitely would recommend checking it out!”
“We do not have any Fred Meyers where I am from. This is considered a "hypermarket"; one stop shop for grocery, drugstore, banking, clothing, jewelry, home decor, home improvement, garden, electronics, restaurant, shoes, sporting goods, toys, etc. Quality/Quantity - Wow, look at all the choices for the local beers!!!! Makes Safeway shameful... Atmosphere - This place is HUGE, like a Walmart of supermarkets. I think I got lost looking for the beer aisle. How do you own your own jewelry store? Service - N/A. Price - Good, cheaper than Safeway. :) Owner Comment - Congrats on all your success, Fred Meyer, since 1931 from Portland Oregon. 1931-1981 - Independent. 1981 - Acquired by KKR. 1998 - Now part of the Kroger family.”
“My daughter and myself got our ears pierced. It was an amazing experience and little to no pain. Amazing and caring staff. I recommend 100% this place to get your kids ears pierced.”
“A more mature environment than Claire’s;(some profanity on merchandise, such as “dance your a** off”) still the same company so similar sales and promotions, but I know I can count on this store if I want to spend a little too much money on a scrunchie ?”
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“If you are looking for fine jewelry and people you can trust this is the place to go! Nice welcoming family owned place. They are honest and really care about their customers. They will take care of you better than anyone I know in the jewelry business.”