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March 2023 by David Fulop
Lana has done my taxes for the last three years she's always done a great job.i will be back next year.
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February 2023 by Amy Hill
This year2023 filling with Jackson Hewitt was not the best. Very upset I was unable to get the advance this year! I don’t understand why I was approved every other year :(As for my tax person “Nancy on 117th in Beaverton oregon” she is always wonderful.Maybe I might be back next year!!!!
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April 2022 by Dan Myers
Will not use again. Stick with TurboTax.The accountant we worked with (forgot her name) didn't really seem to know what she was doing, but we filed anyway and ended up owing more money than ever.After filing, we got a letter saying that there was a form missing and math errors on the return. You're supposed to be the professionals at this? Missing forms and math errors?Anyway, now I owe EVEN MORE money and I have to fill out more forms to fix your mistakes.
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April 2022 by Linda F. Torres
Kathy at Beaverton office did a great job on my taxes and so helpful. She is knowledgeable and explains with detail. Excellent service JH. Definitely will come back next year.
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January 2022 by Griffin Lodge
Had a great experience with Steven. He was very nice and knowledgeable about his profession and knew how to handle all my tax forms I brought him. I appreciate the service and highly recommend him for anyone else needing taxes done.
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June 2021 by Jason Yeomans
Yeah yeah, sure sure
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April 2021 by Josie “Jojo”
My tax preparer, Victoria Strickling is absolutely the best! I have yet to encounter a tax preparer as passionate as she is. She went above and beyond to ensure I got the max refund, I highly recommend her to anybody, also she is bilingual in Spanish. I definitely will return!!!- Just went back for my 2020 tax prep, ?still highly recommend!!!??
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April 2021 by Ashlyn
Other than my tax person being on the phone while doing my taxes it went smoothly...However, I still have to send in a money order to the Oregon IRS and figure out how to do so on my own. I Was given an envelope and basically told “good luck” They know this is my first year filing taxes, yet didn’t give me the info I needed to do this. I tried calling back and got the receptionist (who’s kids were screaming so loud in the background I couldn’t hear her) who told me I’d get a call back. Well three weeks later still no call back. Still don’t know the exact address I’m supposed to send this money order to, as there are NUMEROUS addresses online for the Oregon IRS. Since I’ve never filed before I have no clue what I’m doing. My taxes would’ve cost nearly $500 to have done, but were $300 with the promo they had going. For $300 I wasn’t a priority. I didn’t get all the info needed. I was lied to. I’m now having to call my relatives to help me figure this out. Essentially, I could’ve just saved $300 since I’m dealing with the headache of this anyways.
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April 2021 by Eric Gordon
Office was clean, Svetlana seemed to know her stuff, for my very basic return; 20 minutes and done. I feel $318.00 was very expensive compared to my last couple of years going to this office. Also seems there’s a different person each year so how can you get to know your clients when your changing people all the time ...?! As I said Svetlana did my taxes that’s it no advice etc, and worked to sell your different extended warranties. Over all expensive average.
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April 2021 by Pjay
Great customer service!
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March 2021 by Pdx Gal
I am giving a 5 star review ONLY because of my experience with Svetlana (aka Lana). If I had to rate the location I would have given it 1 star. I have used Lana's services for over 12 years and highly recommend her if you have any tax needs (simple or complicated). She is very professional, highly qualified, helpful, pleasant to work with, and efficient! I like her so much I followed her here from another company, however I do not like the location at all. The outside was dirty and didn't feel it to be very safe. There were bums sitting/laying on the ground, along with dirt and debris in various places as well. The actual inside of the office was clean thankfully. The office is tucked away in a corner area (out of site from the parking area) and we had trouble locating it. Another deterrent was I could also smell pot smoke outside, when I left, which wafted in if the door was opened. I would prefer if this Jackson Hewitt office could be moved to a different location.
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February 2021 by khadishable
Had a great experience with Steven. He was very nice and knowledgeable about his profession and knew how to handle all my tax forms I brought him. I appreciate the service and highly recommend him for anyone else needing taxes done.
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January 2021 by Major Cooke
First time switching over to Jackson Hewitt and regretted every second of it. Dont ever get your taxes done with them. Worst experience ever
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January 2021 by Beatrice Hernandez Munoz
Thank you victoria for helping us do our taxes. This was our first time yoi ezplain everything that needed to happen... You were fast,very friendly,kid friendly thank u again.
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March 2020 by Ricardo Cooke
First time switching over to Jackson Hewitt and regretted every second of it. Dont ever get your taxes done with them. Worst experience ever
