“I was with the same insurance company for 8 years and out of curiosity decided to stop by Paul Barton's State Farm office in my neighborhood. I wish I did it earlier! Here a couple of things I was blown away by. First, it's the normal human touch: real conversations with real people, no robotic lines, personal accountability and opportunity to develop longer-term strategy. The ladies at the front desk are super helpful and friendly, insurance agent Kevin is a top notch pro, who helped me to address both the immediate needs and longer term plans. Kevin was on my side, attentive to details, and strategic at the same time. Second thing I was surprised with is the price. The total cost of my policy with the same or higher coverage dropped by 2x! So, I've got better level of service, better coverage and all of that at lower cost! I highly recommend this office!”
9AM - 5PM
7420 SW Hunziker St Ste E, Tigard“Craig and Leyla are always super helpful! They provide timely responses, honest and thorough information, and extremely friendly service. Highly recommended for any insurance needs.”
9AM - 5:30PM
10580 SW McDonald St #103, Tigard“We have been with State Farm for six years now and have always had great service and my agent Michael Nelson has always been great to deal with and very helpful!! We love State Farm!!”
“We really appreciate the ability to reach someone for help when we need it. The office personnel have always been courteous and kind but also competent! That's why we don't shop around for "cheaper" alternatives.”
8AM - 5PM
13535 SW 72nd Ave #120, Tigard“Another year, another review. Once again my accident policy from American Fidelity has been a blessing to us. My husband and I were hit by a drunk driver a few months ago and I sustained some injuries. While the driver thankfully had insurance covering medical expenses, we’ve needed some help due to limitations from injury. Shortly after my husband slipped on a wet floor and had to have some X-rays done. As with every single claim we’ve ever filed (and there have been many… turns out we are quite accident prone!) our claims were handled quickly and efficiently. The extra cash has been very helpful as we will not get a settlement from insurance yet with medical treatments ongoing. Bonus - not for the first time, the claims reviewer actually found a benefit we weren’t expecting when we submitted our medical records. An extra unexpected $50 was a nice surprise indeed.I just renewed my policies (after the positive early experiences with the accident policy I signed up for several other supplementary insurances) and as always had a wonderful experience. Anna and Nicole are both awesome reps. Never any high pressure pitches, but always good reminders to claim wellness benefits. I was glad for the reminder to check my last reported salary on my disability policy to be sure I’d be adequately covered for income replacement if needed. Anna even investigated if my latest accident might qualify for a second small benefit under another policy. Just outstanding customer service all around and honest responsive care when paying out benefits. Thank you, American Fidelity!”
“The Alley Agency has been very responsive to our needs. The most impressive thing about them is they answer their phone personally. Very rarely do I have to leave a message and if I do, the response is excellent. So you're never waiting around for an answer. I don't think you can do better than using the Alley agency for your insurance needs. Tom Stanziola”