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October 2024 by CJ P
Best price on car batteries in town by almost $90 savings. Plus cheapest refundable battery core fee by $10.
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April 2024 by Abdul AJ
I encountered the most unethical and unprofessional front desk staff. Despite seeing two free spots more than 30 minutes before closing on a Sunday, I was denied service. The mechanics in the back said they could fit me in as they had no appointments and enough time to fix a flat tire. However, I was told by both front desk staff that they were fully booked for the day and couldn’t accommodate me. Despite the garage being empty for the last twenty-five minutes, I was left searching on my phone for a place still open until they closed.
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March 2024 by Andrew Smeby
Great people, but Costco severely understaffs the tire center. Took 4 hours with an appointment to install my tires. When I got a flat tire, they didn't have time to fix it, so the warranty is useless.Again, the people are great. But don't waste hours of your time to save $50
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March 2024 by Val Repin
Long wait
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December 2023 by Bradley Thompson (OfficerBrad)
Waited over 2 hours after being told the wait would be 1 hour. Never not going to Discount Tire again.
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December 2023 by Virginia M.
While using the self-checkout yesterday, 2 of the "elves" that were assigned to "watch" customers were really aggressive and offensive. I was struggling with getting a box and lifting my purchases into the box. I have just had hand surgery. One of the "elves; small, blonde, middle aged" stood really close to me watching me struggle... she grabbed the receipt out of the register ( I wasn't finished yet and announced that there were 12 items on the receipt but 13 items total. I told her I thought it was the first thing I scanned but because the box was on the shelf, I guess it didn't scan. She looked at me like I was a thief. So embarrassing. She could've simply said " let me help you ring that up".... I tossed the item to her and left with the rest of my purchases. I know you are fighting shrink and I get that, but ask the bull dogs who man the self-checkout to be nicer to people and not so annoying.
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November 2023 by Michelle
I ordered my tires online and delivered it to the tire center. I made an appointment online once the tires were received. Upon arrival the staff was informative, efficient and nice. They made sure I had the correct tires for my car and double checked that I was aware my new tires were not run flat tires. The whole tire change process took around 1 hour. They gave us an estimated time of completion so i came back at the provided time. I didn’t receive a phone call but they didn’t say they would call so I didn’t expect any calls.
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November 2023 by Jeremy Slyh
Don’t do it. Buy your tires somewhere else. The savings you might get at Costco are more than offset by the horrible experience if you ever need a leak fixed. You have to schedule in advance (how do you do that with a flat?) or gamble on walk in wait times. Last experience was over four hours to find out they looked at the wrong tire. Two hours more to finally correct. Patch lasted not a week and I have to deal with them ago. Les Schwab, Americans tires, anywhere but here.
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November 2023 by S C.
Self checkout attendants needed to be retrained to be more professional and courteous. Don't treat customers like kids or if they are stupid. If I wanted rude, bad customer service I would have gone to the Walmart down the street and they don't charge extra for that "service".
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November 2023 by Bogdan Toader
Waste of time and gas.
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November 2023 by Anton Bernhardt
Great service
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November 2023 by Jessica Leung
Need to make appointments in advance. They have drop ins service too.
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November 2023 by Stephanie Egge
I made an appt to have rotated per my warranty agreement. Appt made Tuesday and they had "no availability until Saturday afternoon." In my mind this would be the worst time to have them serviced per business. They said to make an appointment because it would be done within 1.5 hours and only way to guarantee. Today, dropped my car off -- on time (waited 10-15 min in line just to say I'm here) and they said would call when done. A tire rotation with an appointment should NEVER take longer than 45 min - 1 h. They never called me to say done (after 2.5 hours), so I decided to call. They "just finished." We have family here from out of town and needed our car -- this is unacceptable if I make an appointment and still don't get priority. Won't be buying tires from Costco ever again. What a headache.
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September 2023 by Angelica G.
They should remind their employees that they are being paid for decent service to all without discrimination. The box in which I had to pay noticed how they placed my products without any care. and when we left they returned the ticket to us by throwing it at our feet. I am very indignant and angry, I have never been treated with so much disrespect.
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August 2023 by Virgil P.
YUM! Pumpkin pie is now back! Usually the 1st of Sep to the end of the year! I love it - average 1/week! The only bad things are no more polish hot dogs and the combination pizza - supposedly not healthy enough!There is now attendant served gas to the left (difficult to read since both self serve and attendant serve are in red - would be nice to have a color distinction).Hey, you are able to get out walk out the door with nothing but the parking and gas lines may be crowded!
