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October 2023 by Brandy Crawford
I submitted a quote request via the contact button on the website in June of 2023 and never received a quote for a pole building. I did attempt to get a quote via the phone, twice and no call back. Left contact information both times.
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October 2022 by Vlad Savelo
Very satisfying. A way better than Home Depot. You are treated with respect.
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December 2021 by Debby Stiltner - Murphy
Employees at Tum A lum in hood river are extremely rude. We won’t be doing shopping there again. We will drive an extra distance to The Dalles for better service.
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April 2021 by Vanessa Bañuelos
Great customer service; The paint department at the Hood River store was so helpful. Even helped me pick the right tools for the paint project that I was working on.
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May 2020 by Solomon Jacobsen
I chose to email the store in an effort to get information on standing seam metal roofing that my contractor was going to purchase from your company. To date, I have never been contacted by any representative of your business. Unacceptable on any level, but considering the lack of shopping going on in the retail world, it seams that a salesman would have been extremely excited at the opportunity to sell several thousand dollars worth of roofing, lumber etc. over twenty days have passed.Also, I find your website almost as helpful as the folks answering (not) emails. You solicited a review from me. I did not seek out a means of dumping this negative review on you. The service and follow though is everything in the retail world. You failed me and lost a big job. I really wanted to keep my money local. It’s hard when you can’t get a return call, email or text.
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March 2020 by Trish Dyer Hobbs
Had a blast making art crates with my daughter!!!
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September 2016 by Zac Blodget
I purchased my framing package (new home) through Tum-A-Lum. There was an issue with a few of the I-Joists. After complaining I got a call from the company's CEO who personally dealt with me and resolved the issue. Pleasantly surprised by that!
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September 2016 by Mary Wilson
Their prices are a little higher than Home Depot, but the service is way better. My load is always loaded up within 10 minutes, the guys are always polite and helpful and its easy to find someone knowledgeable to assist you.
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July 2015 by Raiyan Enchaviz
Seems the lumberyard packed with all home builder needs. Was there to pickup my woodstain and sealants.
