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August 2024 by elisabeth schock
I can’t say enough good about this team of people. Every single one of them was professional, helpful, kind, personable, and had me back out the door in no time flat with my issue completely resolved. Awesome hometown business with High professional marks! Thanks to everyone!
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July 2024 by Corey Helyer
I went to the body shop talked with David he popped the dents out of door. Dano fixed the bumper. I was not charged anything. Very professional staff I highly recommend going here. Thank you very much for taking care of me.
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July 2024 by Jenna Bear
This shop was so helpful with all the questions I had. Very knowledgeable receptionist. The crash damage I had was severe, and the shop did an amazing job fixing a difficult project. 10/10 would recommend
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May 2024 by Rebecca Marcus
We had our motorhome cap, hood and front fenders repainted. Wonderful job, great people. Highly recommend them.
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March 2024 by Steve Kosta
I have already recommended them to a friend, they do great work and had our best interest in mind. Our car looks great! Super people.
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December 2023 by Becky Lu Hummer
My experience was great with Smith Rock. My truck had been hit by another car, so it was an insurance job. My truck is 20 years old but was in very good condition before the damage occurred. They kept me well informed throughout the process, responded quickly to questions, and did a great job on the repairs.
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November 2023 by Carmen Parmelee
I absolutely love these guys!!! I needed my trailer fixed from some damage and they went above and beyond!! They are about integrity and making sure that they do their best work! It is very hard to find good people now a days who aren’t trying to screw you over!! I 100% recommend them!! Thank you so much for being genuine people!!
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September 2023 by Danielle Christine
I can't say enough how amazing Dave Ashley and their team have been! Their knowledge, quality work, and efficiency is unmatchable. 1000/10 recommend ?
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August 2023 by Kevin P.
Only place in the central Oregon area that could take my truck in.... They took good care of me and did everything they needed to do to get my truck looking as if I came out of the dealership brand new! Thanks to Dave for really going above and beyond on the work you do!
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August 2023 by Amy R.
Smith Rock Auto Body is amazing! We have gone in for multiple reasons since we moved to Terrebonne and they are always so friendly, responsive and flexible to work with. They are the epitome of customer service! I would go out of my way to work with them if I had to.
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June 2023 by Aaron Myhra
Hands down the BEST experience EVER! When my rig was done, I unfortunately couldn't physically go get it so they brought it to me.Would never consider calling anyone in the future!
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April 2023 by Dick Brack
A big Shout Out to Dave and Ashley - and their entire crew and craftsmen who brought my Outdoors RV Creekside back to showroom condition. Very easy to do business with, very accommodating to my needs and schedule and willing to fix some minor dings and scrapes / cosmetic damage where others said they don't work on RV's.I was recommended to them by my dealer - Big Country RV of Redmond because they are not equipped to do body work on the RV's they sell and refer all their customers to Dave at Smith Rock.I was skeptical at first, but after my opening discussion with Dave, I felt confident they could do the job - and - they did all to my complete satisfaction.I highly recommend them going forward . . .Service: Body & Trim
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August 2022 by Alex Hale
My car sat in their lot for 3 months while other cars got put ahead of me. I called or visited weekly to check in and was told multiple times that my car was next up, only to check back in and find out that multiple cars had been moved ahead of me. I expressed to the owners wife many many times how I needed my car back urgently as I was having to find alternate transportation in the meantime. She brushed me off, regularly neglecting to return my calls, and apparently never told her husband of my situation so the problem kept happening. After months of my car sitting there I finally talk to the owner and he says he had no idea I needed my car back urgently (who doesn't need their car back? At no point did I say to just take their time getting to me) and if he had know he wouldn't have pushed me back so many times. I was furious! Thankfully he put it on the frame rack the next day, but seriously, this could have been done months prior. Having to find alternate transportation for months was very stressful and expensive!! I finally am able to pick up the car and they left me with a dead battery!!! Who does that?! Also one of my emblems had been ripped off. They have dodged my phone calls since receiving my payment to avoid fixing the emblem. NEVER GO HERE!! The customer service is terrible and his wife Ashley has no business being the face of the company with how she neglects their customers. I'm happy to have my car back, but furious over this unnecessarily painful and expensive process.Service: Body & Trim
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July 2022 by Ami N.
Toyota Pickup. This what's up, people! Smith Rock Auto Body fixed my 1990 Toyota Pickup back to her original state. Professional, reliable, honorable to their word. Recommend all this business
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February 2022 by Debby Barden
after being rear-ended and having the rearend of my truck smashed in along with the driver side of bed. Smith Rock Auto Body made my truck look brand new again. they did an amazing job!!! thank you Dave and Smithrock Auto Body crew for making my truck look amazing!!!
