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February 2024 by Sarah Rayko
Next day delivery and they paid more from in state and 2 days later still not here. No tracking information except being processed in Albany... joke of a company! I'm pissed
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February 2024 by james cavallo
When shipping pages UPS
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December 2023 by Shipping Dept
good lord UPS is a horrible company. I recently received a UPS express saver package from overseas, and it was assessed a $100 'brokerage fee' on top of the $30.00 shipping rate. When trying to call 'customer service' to get to the bottom of why this fee was added, I've literally spent hours on then phone getting bounced around between unhelpful customer service bots and customer service agents who can barely speak english. Still havent figured out what the fee is for.
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December 2023 by Jordan Colton
Went here to pick up a package I accidentally had shipped to my old address. They had my package and I was in and out quickly. Had no problems and it was easy. Thanks!
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November 2023 by William Shinall
Completely unable to call a human and set up a delivery or pickup for an essential document.
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July 2023 by Viola Barnts
Nice man for shipboard out delivery. Also say a ups truck ask the man how do I get there? He told me. Thank you who ever you are!
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June 2023 by Vicki Contreras
Nice office is place. Drivers are hit and miss. I Had to pick up a package because they did not ring my doorbell to sign and Left the note in my driveway. Yes the middle of my driveway on the circular flower bed, Not on my door. Was fortunate to find the note, I Was not happy with the driver. Not say they are all bad but this one was lazy.
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March 2023 by Krissy Faulkner
Didnt even know they were in that location. Fast, courteous, and professional!
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March 2023 by Moonstruck Exploring
My UPS Driver delivered a package to the wrong address. This happens on occasion. Their service is bad. Use something else.3/4/23Update, Amazon used them to deliver a package to my house, but again, the UPS driver just couldn't do it. I just called amazon to cancel. I'm not going to run all around town trying to find where you delivered my package to. Your service is the worst here in Albany. I will be praying for you for sure! You need all the help you can get. After all, you have just one job! And you have NEVER done it for me, not once. You need heavenly help ASAP! Because nothing, short of a miracle will save you!
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December 2022 by Amanda Adkins
UPS is a terrible shipping service with even worse customer service. Their drivers will lie about the delivery and claim the delivery was refused if they don't want to deliver the parcel. Then when you try to track down the package there is no way to talk to a customer service agent. I would give them zero stars if I had the option.
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September 2022 by kasi moon chase
I might be a little biased but I worked for these guys and there a great company
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August 2022 by Outcast
I was in a bit of a bind with getting some tools out to one of our techs. They went above and beyond so our guy could get the tools he needed to get his project completed.
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July 2022 by Matt N
I hate it when I get packages shipped via UPS because it's always a problem. They are the WORST company in the shipping industry and I can't depend on them actually delivering my order.
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July 2022 by Wolfe gets cookies
Got my package from there they were friendly
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May 2022 by Bochord Leaspell
I ordered through amazon, at an address i've lived at and ordered from for years, and get a message saying you cant find it? And yet... the message on amazon says in bold that you will try to deliver again... did your delivery guy take the shortcut because he didnt want to walk a single flight of stairs? its not even a large or heavy package? Its even the kind of package that you can just leave on the doorstep, goodness gracious.AND I get told, after a massive runaround with the various websites and customer service, that i have to go pick up my package from this location, only to discover that you have some seriously inconvenient hours. Can't get it during lunch, or before work, or even after work...
