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July 2023 by Katharine Forbes
It's okay. It claimed to be 24hrs online but when renting a unit, found out the gate hours were only 7am-9pm. It is clean. No accessible bathroom on site. The location is monitored by 24/7 cameras by the management. The prices are kinda high. There is climate controlled units although I don't have one of those. Also units accessible from inside only and outside only.
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January 2023 by Meee
This place is spectacular. When I first got here I was looking at a smaller unit when a bit bigger one opened up and right there on the spot they made it happen. I was able to walk out with the size unit I actually needed. They have fair gate times, very easy to make a payment and great communication. If you need to talk to someone they will be right on it. Thank you for making my stay easy and comfortable.
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January 2023 by Haley Ångel
Someone cut the piece that my lock would hang onto. I reported it to the new management. They said they would put another lock over top of it, when i went there expecting there to be another lock on mine there wasn’t. It was still the same as it was. Made me feel as they didn’t care about me as their customer. I was there for almost 3 years & 1 with them being in office. I would never recommend this place to anyone. They also raised my rent $5 dollars without a email or notice.
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April 2022 by Donna Smith
Great place manager is super nice and respectful!
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September 2021 by Dustin Erdman
September 2021: So grateful this location has new owners and a new management company who are committed to making needed improvements. I know some things will take time, but already seeing great promise!
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September 2021 by Grant Furman
The manager was very pleasant to talk to you, and it was inexpensive compared to others in the area.Thank you
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August 2021 by Libby Ray
The service sucks. All the pictures you see are from the good side of the building. All the good things you see are props. Everything is broke and dirty. Even the kiosk has dirt and spider webs inside the glass. Broke down trailers that look like someone is living in it. Gate didn't work. Manager is basically worthless. Everything is done on his time. But check out the pictures. Tell me does that RV look like it is “just” being stored there? If you over payed or move on with them owing you money, don’t plan on getting back any time soon. This place isn’t even worth one star.
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August 2021 by August Angel
Just in right place right time great prices
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August 2021 by Harley Q-Angel Rose
No bathrooms to use while unloading dirty
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February 2021 by Jimmie Reed
Gene is great and very accommodating. Big units reasonably priced. Elevator is a great help.
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November 2020 by Trevor deVos
Thanks for your flexibility during covid guys.
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August 2020 by Allen White
Only open 3 days a week. Hours on website and sign on the door is wrong.Call before going.
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August 2020 by Dina Whitesell
Website said open til 8pm, but when we drove almost 70 miles to get there, sign said closed at 515pm!!!!!! And only open Thursday to Saturday! Not impressed at all!
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August 2020 by Aubree M
Good prices and nice units!
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April 2019 by Martin
Pore service since the new owner took over. Rarely on site and when I finally find someone there. I stood there for five minutes listening to him on the phone ignoring me. Talking to someone about his heart attack he had weeks prior. So I left. Then I finally have the time to go there again. (Same guy) he refused to give me a managers number to make a complaint against him. Can't address my payments because when I took a note on my phone he made me leave. Old owners where great to bad they sold out to these people. Can't wait to get my stuff out and be done! Definitely recommend “A storage†by queen on pacific over this place. I've had another unit with them over 2 years and never a problem
