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June 2023 by Kellen Morimoto
I stopped in at Jones Bikes on my way through Ashland - I had heard so many good things about the bikes from the internet, so I wanted to test ride one. Sheila was able to fit me in within 30 minutes, and Jeff helped me get setup and explained the design philosophy behind the bikes - super interesting! I was immediately sold by how well the bike rode on any surface, dirt, roots, and pavement, and ended up buying one. No regrets, the bike is amazing and rides so confidently off-road compared to anything else I've ridden, including full-squish MTBs. Highly recommend!
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February 2023 by Tara Wentland
If I could give zero I would. Rude staff. Women at front Sheila? Such an ego and demeaning attitude. Spend elsewhere
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February 2023 by Monkie Wentland
Over priced bikes. Rude lady at the front. Spends more time calling the police on poor people. Atrocious business practices
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December 2022 by Marney Tyler
Great product! LOVE the H Bar bend! Quick shipping. Thanks Jones Bikes
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April 2022 by Skylar Johnson
I bought a Jones Plus LWB complete from Jeff and Sheila two summers ago. It is the best and most unique experience I’ve ever had with a bicycle. I drove down to test ride it, put in my order and picked up my bike in person a few weeks later. Jeff took time out of his busy day to walk me through the bikes and set me up for test rides. Sheila was amazing to work with and got my build all set up just the way I wanted it. They didn’t have the prebuilt configuration I wanted on hand, so they helped me out by putting the tires I wanted on the bike and setting it up tubeless. All in all it was an amazing experience. 10/10 would recommend. Looking at a SWB for my next bike!
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December 2021 by Ken Baylor
I want to thank Sheila and Todd for their outstanding service and help this week. I had been waiting for the Jones H Bar Pack to come back in stock for awhile; it finally popped last Friday.As soon as I ordered it, I emailed them hoping they’d see it the next business morning. I told them about my big touring trip starting this weekend and they provided outstanding service, ensuring it got to my home clear across the country in time. I’m happy to report that the bag arrived last night and fits perfectly on my bike.I was already a repeat customer, but this warranted a full review. If you are in the market for new bicycle handlebars or anything else, give them a shot. Thanks, guys!
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October 2021 by Max Bigras
I have a medium Jones Plus long wheel base and I love it. It's so comfortable and bomber and I happily ride around town and on mountain trails. Jeff isn't held back by dogma and he's trying new ideas and the result is a fun and comfortable ride. This bike is my favorite of the mountain, touring, road bikes, and racing bikes I've ridden. Sheila was friendly and professional and worked closely with me to make sure I was fully dialed in. I totally recommend Jones Bikes!
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September 2021 by Suzanne Burnell
I LOVE this bike. My husband and I purchased HD/E LWB bikes in early July 2021. We’ve been out on gravel roads, mountain bike trails, and down to the grocery store to pick up supplies. We’re planning a bike packing adventure with these bikes. We are having a blast with this bike! We love the flexibility of use, but especially the way they handle on mountain biking trails in tight maneuvers and rough terrain. I love going over rocks, roots and boulders. This bike can do it all!!
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July 2021 by Oregon Pickers
Hope they have a new staff by now. Bad experience.
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November 2020 by #1 Grunge Podcast
Absolutely horrific experience. "TODD" called me and blatenly disrespected and attempted to belittle me during our "over the phone interview" - which was very un-professional, to say the least. I WILL be filing a full report to BBB.
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November 2020 by Tim Tidball
Jones simply makes the best custom bikes anywhere. From the SWB complete bike to the LWB. Great bikes, great customer service.
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September 2020 by S Manns
Never been there. Will someday. Own some Jones bars. They're great. Oh, Jeff's son seem super cool also. Keep up the good work!!
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March 2020 by Christophe Savage
Jones Loop 2.5 H Bar. Great handlebar fitted on a Thorn Mercury. Love the position(s) I now get.This bar enables me to pull and push as needed and get the most out of the bike. Great precise steering. Also, Jeff recommended the right bar height and the stem I needed for the bike I had. I appreciate such customer service
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September 2019 by Pedro Del Rio
Amazing bikes!!! Love my Spaceframe
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July 2019 by John Stumbaugh
I called to order a bike, I think Jeff must have gotten up on the wrong side of the bed this Monday morning. Oh well, there are other bikes to buy....
