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June 2024 by kathleen woods
I was wondering why the mail man-women does not pick up our mail that we put out with the flag up? Two days in a row now! And other times also. 41250 McQueen Dr.Sweet Home.Holley area.
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May 2024 by Jbee Love
I am a strong supporter of USPS but the SH location simply cannot provide quality service when it comes to deliver and pickups.
The first time me and my neighbors spoke after first moving to SH was an exchange of mail that was wrongfully delivered. He then told me that this was a frequent occurrence which we experienced over and over during our 3 year stay. I never thought about mail delivery being an issue when moving to a new place but that’s pretty much the only thing SH USPS will consistently deliver on, bad service.
Order a scheduled pickup at your door? Flip a coin if they come to get it. Schedule a pickup for 1 flat rate box package at your mailbox but get a late order so you add 1 more instead? The SH carrier will pick up JUST ONE and leave the other. Like getting other peoples mail or other people getting your mail? Move to SH!
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March 2024 by Veronica Hernandez
Scared of my dog who they've never seen and refuse to deliver to my house but the park their truck in my driveway.Make it make sense. New sweet home post master is a real treasure, has a stick up his you know what... I feel a suit coming over this. They open my packages and then hold them for days to weeks. I know my address cannot be the only one. And STAY OUT OF MY DRIVEWAY if my dog scares you that bad..
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January 2024 by connie king
It's railways positive there for me
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August 2023 by Larry Gressel
I find the Staff at this location to be very cooperative, precise, and mannerly. I have an extremely high IQ, and I view their ability to exchange with me very good, to even better. Larry
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August 2023 by Baylee Glynn
Ive put in 4 change of addresses to get my mail and still have not received a barcode to confirm it and its been 2 months since ive moved here. Ive had little to no help. Told that they cant do anything. I had to go above them to get any support
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February 2023 by Travis Chaddock
I have no idea how the service has gotten so bad.My packages are ALWAYS left in the rain, 10ft from the porch.Sometimes even left in the middle of the driveway when there is no reason they can't bring it to the door.Come on guys, look at your driver's or something. I've had TV's, game consoles, cllothes, phones, tons of things ruined just because of pure laziness. Now I've got 3 different times in a row my stuff is not deliverable.
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December 2022 by John McCauley
Postmaster Chad refused to give me a usps fourm 1528 for my disabled client. Instead he verbally told me that getting picking up my clients mail was my job (I'm a care giver, and that certainly is NOT my job) and that was his reason for a denial of a hardship delivery service request.Amazing what little power can go to somebody's head.And Phil is like his little henchman, always rude.
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November 2022 by Jessica Tower
They continuously have a reason why they can’t deliver my packages. Or they get delivered to the wrong address. I’m ever had an issue with my old carrier there must have been a change. Today I went in to see they are able to put them over my gate which I got because the new delivery driver complained about my dogs, whom are all extremely sweet, and the manager had to be the rudest person I’ve ever encountered then got upset when I pushed back about his rude attitude. He tried to tell me how the layout of my drive way was, excuse me but I own the home I think I know what my driveway looks like.Most of the other staff members are very pleasant the only issue I’ve ever had was with the manager. I highly encourage anyone else that has an issue with the manager to escalate it. Someone like that should not be a manager is is completely unprofessional.
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November 2022 by E Rhodes
Horrible communication and accountability at this location. Own your mistakes and change your ridiculous mistakes!
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September 2022 by Police Investigator
Came in at 4 :50 pm today 7/21 and forgot my wallette. I told cashier Phil I would be right back I made it back and inside by 456pm exactly after telling Phil I would be right back as i raced off to rettieve my wallett from home but this guy closed early knowing i was omw back. 2nd issue , another time with Phil, Phil told me I had to drive back to corvallis when i live in sweethome all bc i paid for a label out a kiosk in corvalis but wanted to mail it from sweethome and phil told me no take it to corvallis or buy new postage LMAO ( phildid you not know about the internet) . This was incorrect and Phil had to of known as the postal workers in corvalis told me PHILE KNOWS BETTER!!! Phil mad me do a 1.and half hour drive basically. Bc he refused to let me send it off from sweethome where i live
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August 2022 by Brian Kindle
The staff at my local Post Office are always so friendly. I was in a couple days ago, I was in and out within 5 mins to send a package and cards to family members. My only complaint is the clerk tried to over charge me for a regular size envelope.
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August 2022 by Jacob Cheshire
Came in at 4 :50 pm today 7/21 and forgot my wallette. I told cashier Phil I would be right back I made it back and inside by 456pm exactly after telling Phil I would be right back as i raced off to rettieve my wallett from home but this guy closed early knowing i was omw back. 2nd issue , another time with Phil, Phil told me I had to drive back to corvallis when i live in sweethome all bc i paid for a label out a kiosk in corvalis but wanted to mail it from sweethome and phil told me no take it to corvallis or buy new postage LMAO ( phildid you not know about the internet) . This was incorrect and Phil had to of known as the postal workers in corvalis told me PHILE KNOWS BETTER!!! Phil mad me do a 1.and half hour drive basically. Bc he refused to let me send it off from sweethome where i live
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August 2022 by Julie H.
It's the post office. It's the same set up anywhere in the country. It's not glamorous, but if it where the cost would be more. The people at this location are amazing. They have provided professional and courteous service and are always well mannered and present well. The place is warn well with the love of keeping in touch with others and postal commerce. It's kept clean and I have only one request. Can you please provide after hours vending for those of us who cannot make it there in your insanely short hours?
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May 2022 by Ashley Lindsay
Constantly have problems. Mail doesn’t arrive. Or I get a call from neighbors to pick up. I get my neighbors mail often too.Packages shoved into mail box with no care. No desire to deliver packages that can’t fit in box (always given a slip). Majority of the staff are rude (a few nice people do work there).Currently out over $80 in shipping fees for packages that never arrived or were returned (no reason on box). Plus the cost of the products inside which is over $200. Won’t refund my money, won’t cover the insurance. Having to escalate to consumer affairs and my credit card company.Finally after 7 years of poor service, I’ve decided never to ship with them again. They are a few dollars cheaper to ship, but once you lose a few hundred dollars doesn’t make sense!!
