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February 2024 by Chris Kambak
Knowledgeable and helpful.
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January 2024 by Angel Lopez
A++Crew ? ?
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January 2024 by Dean Ssenrah
They ONLY have reasonable deals and the employees are great! They have an incredibly wide selection of games and movies. Doing trade ins with Video Game Headquarters never leaves you feeling burned like with big businesses. This is the most dangerous store because you never want to leave!
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January 2024 by Nicholas Alston
Great selection, helpful staff, and very fair. Definitely the place to go if you want to trade or sell some of your old stuff. Always a great value
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January 2024 by Jace C.
so i bought a ps2 controller for $20, a dvd for $7 and a game for $10 so i was expecting $37 back because we were told 30 days money back garentee but nope we were fucking lied to so fuck you vg you are nothing but liers if you want good, used and cheep games, go to epic seconds in eugene. they are so much better again, do not support this shit company.
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December 2023 by Marina Leigh
TLDR; Store is clean, good variety of product, however the employee customer interaction was not smooth and there were some basic hygiene issues.The good;The store was decently stocked, there were games i don't see often, which is always a plus for me.The appearance of the store is immaculate, very clean, and games displayed in a way that was easy to read the titles and view everything at a glance.Trade in was simple, although they didn't take some items I brought in and they didn't elaborate why.The bad;In the nicest possible way I can say this, there were a few staff members that could do with some personal hygiene upkeep, as someone that would be upset if nobody told me I appeared unkempt, please take that as constructive criticism.Bulk handheld cartridge games are tossed into a tote, thankfully they are sorted by letter group (A-E, F-I, ect ect), but overall not that fun having to dig through those to find any titles I may be looking for. The solution I have observed across other similar businesses is keeping the games in a 3 ring binder with the clear card style inserts, that way they can be flipped through reletivly quickly and they dont damage one another jostling around in a bin.As a customer I felt talked down to in some of the conversations I held with the 3-4 employees on staff the few times I was there. I understand not everyone is knowledgeable in the specifics of video games as a whole, still does not feel good to be spoken to in an overly explaining manner.Initially when I found items I was interested in purchasing, I stood at the counter waiting for someone to acknowledge me and let me know it may be a moment. One employee was sitting right behind the counter and despite seeing me, still never said a word. Several employees were there behind the counter, it felt very awkward and uncomfortable.
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December 2023 by Anna DuPree
Great little spot with awesome customer service
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December 2023 by Kimberlie Bussmann
Has the best trade in values I’ve ever seen. Everyone is extremely respectful always. Hands down one of the best game stores in Eugene/Springfield area.
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November 2023 by Tom Bosley
Very fair and knowledgeable employees. Traded my collection of old NES systems, and was able to get a PS5 and a game for like $20 out of pocket. Been here prior, but I will be coming back more often for great service and selection of all old and new gaming devices and games.
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November 2023 by Jamie Lowe
Very knowledgeable staff! Great trade in values and the BEST selection of used games in town! Game boys, Sega, PlayStations, they have it all!
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November 2023 by jon Douglas
When they advertise that they take any trade-ins they don't add that the product has to be in mint condition. I had a lot of games and movies but they rejected more than half because there was a speck of dirt on the cases. Just be prepared when they tell you NO.
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November 2023 by Kefkahh M.
These people are just the best. I have never met an employee while going there that wasn't helpful and kind. Great selection of games from all generations, and great collectibles as well. The trade in value is also phenomenal here, they really give you a good deal on your games. GameStop doesn't even compare to them.
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October 2023 by Alex Huff
I love supporting local business, and this place as earned my loyalty. They offer the best value on trade ins, super friendly workers who are knowledgeable, and a wide variety of games to choose from with great pricing. I will continue to come back.
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September 2023 by Mike S
Friendly staff, good prices, good selection, and they have some cool merch and collectibles behind the counter!
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September 2023 by Charity Moore
Their buylist doesn't exist and the buyers are super picky about plastic case appearance, even if the papers and discs are pristine, which is good from a buyers perspective but not from a sellers pov
