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March 2024 by Mary Lee
Fast, friendly respectful very professional. Awesome ? attitudes.
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March 2024 by Melanie Schneider
Friendly and efficient service. Provide veterans discount.
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March 2024 by Bronze Lycett
2 bays, if it busy you will be here a while. These guys seem to take the job seriously and get it done.
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March 2024 by Gail Workman
Very professional.
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March 2024 by Andrew Donnachie
Superb crew!
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March 2024 by Josh Chappell
Staff are friendly and very helpful and knowledgeable. Would recommend going here for a oil change
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March 2024 by Mackenzie Stryker
My boyfriend recently got a standard oil change here. A few weeks later our car isn’t starting, we end up spending $120 on a tow, we get a diagnosis from our auto shop and come to find out whoever changed the oil didn’t screw the cap on all the way and oil was leaking all over the place and basically destroyed the starter and we now have to spend $700 to replace it. DO NOT COME HERE! They obviously have no idea what they’re doing if they can’t even take the 2 seconds to screw the f-ing cap back on. I never write reviews for anything but this is extremely infuriating and I am so upset that we are having to deal with this horrible situation.
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February 2024 by Larry Irwin
Radiator flushed! Great customer service and attention to detail.
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February 2024 by Barbara Aubin
Wonderful helpful service. Informative and hard working souls
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February 2024 by Leeann Gray
Amazing customer service! The women who work there are extremely knowledgeable they did a great job! I'll b back ?
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February 2024 by Paul Ortner
Amazing service, was in and out of there within 30min max. If you’re ever in need of a quick oil change and some friendly workers that are willing to answer any and all questions, definitely go here
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February 2024 by Ed Osworth
Excellent service and a great value. Was in and out and under a half an hour and very pleased with everything. Be sure to check online for coupons before going
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December 2023 by jenil nandu
I called Valvoline before heading out to Springfield, OR location on Harlow road. I needed oil change along with replacing engine air filter, cabin filter and oil filter. Lady on phone said let me ask if they can replace cabin and engine air filters for you on your Audi Q5. she later said they will replace all filters for you as long as you have engine and cabin filters with you. I got those filters from Audi dealership. When I reach I explained my conversation, guy who checked me in said we will not replace filters, only oil filters will be replaced as a part of oil change. They charged me extra for oil filter but on my previous oil change ant another location they did not charge that amount. My coolant fluid was also not topped up. Seemed like guy who checked me in did not like me having Groupon, even though I used Groupon on my previous oil change too at Eugene location.Disappointed service at this location.
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November 2023 by Ryan Peterson
In and out in a jiffy. Friendly service. Been taking my car here for oil changes for some time. I’ve never had any issues. Call the companies customer service number before going to get a coupon.
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October 2023 by Hailey H.
I requested a fluids check and a new engine air filter because I went on a long road trip. Every person I talked to was very nice and professional. It was efficient and I think I paid like $100 bucks, in my opinion is great considering the quality of service provided. I ended up getting an oil change and a new filter and they even checked my lights and tires. I come here when I can't figure it out myself or if I need advice on my car.