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August 2023 by Emily Kirsch
We LOVE this store!! The prices are unbeatable, the customer service is incredible, and the quality is amazing.My partner and I moved to Oregon about a year ago and we needed a new couch. This store had the best prices compared to any other large name furniture store. We were able to buy it and take it home that day - which is uncommon at most stores.We recently were in search of a new mattress and immediately thought to go back here. They graciously took our budget into consideration and were able to match us up with the the perfect mattress. I’ve been getting full nights of sleep since!I highly recommend Northwest Home Furnishings to anyone who is looking for new furniture. You will not find better prices anywhere else!Thank you!-Emily and Kenny
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July 2023 by Natasha Ricci
Best prices around! Quality is way better than Walmart for just as little $!
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June 2023 by Brett Sandgren
This place has been fantastic. Tim helped us numerous times the last few months. We purchased a bed for our son at first, and then just recently purchased a new queen sized mattress for us. He has excellent customer service and very good prices. We even tried that queen mattress out and my wife was hurting badly, so he allowed us to do a comfort exchange for another mattress that suited us better. Thank you very much, We will certainly continue doing business here. We highly recommend.- Brett & Alexandria Sandgren
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February 2023 by Fernando Baeza
I went to this store to look for a matress,and my questions were answered professionally, I decided to get the item that I was looking for,they had it in stock,and they were willing to deliver it not long after my purchase. I appreciate the costumer service, really a friendly, professional service, great family business. Great job. Thank you very much for your service.
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November 2022 by Kris Robbins
Absolutely great and easy experience! We bought two chairs and through no fault of them we decided they were not for us. We were concerned as I know this is a clearance warehouse. We had zero cause for concern. They treated us immensely well! 100% recommended buying from them. Great pricing and product followed up by excellent customer service.
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June 2022 by Shoni Mclain
Always a pleasure to work with Tim and Marge . We have bought a few beds, bed sets , and mattresses from these folks . Simply the best customer service ever ! Don’t hesitate to deal with this business . Prices are great as well .
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March 2022 by Shelly Jones
Great furniture and beds!! Love the friendly, helpful atmosphere. Will be returning here for all my mattress/furniture needs.
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September 2021 by Carrie Cannon
These guys were really great to work with -- super friendly, low pressure, and wanting just to make the customer happy. Delivery was smooth. When it turned out we didn't like the mattress we chose, they made the switch-out really easy. We got a screamin' deal on two mattresses on which we sleep like freakin' princesses.
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July 2021 by Curtis Hale
I dealt with the owner as a sales rep. and had a good experience,I bought a great mattress and frame for a fair price. The Owner was very helpful and knowledgeable. I looked at a big name mattress store and couldn't find anything for under ~$1200.
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May 2021 by Curtis Whitehall
Polite, kind and knowledgeable. No pressure to sell something you don't want. Prices are affordable and products are comparable. Check them out for yourself.
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March 2021 by envec sprigin
Wayne is an amazing salesman very helpful and knowledgeable. I recommend this business to everyone
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January 2021 by rocklan williams
Sorry to have to write this as I have numerous pieces of furniture in my home and have purchased other pieces for family from this company but I won’t anymore. I contacted Wayne at the store and let him know that I had an issue with the mattress that I had bought 4 years ago, was still under warranty, and failing. Wayne asked me to email him pictures of the failing mattress as well as pictures of the tag on the mattress and he confirmed through their records that it was purchased 4 years ago with a 10 year warranty. Wayne assured me that he would get back to me after speaking to the owner by the end of the day. I forwarded via email everything he asked of me and now approximately four weeks later no response from Wayne or anyone else. I guess they thought I would just go away. Well they were right and I won’t be back, I purchased a replacement mattress from another company and will have them dispose of the one that was failing with this kind of customer service I couldn’t hardly recommend that anyone else shop there in the future.
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January 2021 by Eryn Jordeskjold Hansen
They have great service I just bought a new bed can’t wait to try it out
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September 2020 by Cassandra Jean
I BOUGHT A COUCH IN APRIL HERE. CAME HOME AND NOTICES IT WAS DAMAGAED IVE STILL BEEN WAITING ON A WARRANTY THAT NEVER WENT THROUGH. 5 MONTHS NOW. Not even negotiating a way to make it right.
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June 2020 by Karen Kaiser
Do NOT shop at this store. They posted a couch and loveseat for sale, I called to confirm it was genuine leather, which they assured me it was. My husband and I both took the day off work, got a trailer and drove from Portland to Eugene to get the set. I looked at the set and said, “It doesn’t look like leather” to which the salesperson said “it’s not”. The same guy I had spoken via text. No apology for us wasting 5 hours round trip, he just left. I asked the other salesperson where it was made, she didn’t know. What is the warranty, she didn’t know. TERRIBLE experience, avoid this place at all costs. Clearly they lie to get you in the door, and could care less how much of your time they waste. I’m confident they would have sold me the set under the false pretense that it was leather, if they could have.