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June 2024 by Kel Schrader
the staff was knowledgeable and had the parts i needed
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May 2024 by L W
Stopped in about 45 min before close on a Sunday, Richard took the time to top off my oil and explain what to look out for in the future. He was really helpful and didn't make me feel stupid. I was sad when knechts closed, but I'm glad this Napa is here.
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May 2024 by Ron Doetsch
Had everything I needed to do brakes on my Toyota Tacoma on hand !!!!!!! Yes
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March 2024 by Doug Steiner
Terrible service over the phone, they said I didn't give them enough information to look up the part. So, I got on their website and found what I needed in about 30 seconds. I called them back to see if they had the part number, and they didn't. So I got on Amazon and ordered it it'll be here in a couple of days.
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March 2024 by Johnny Monks
Bought two sets of wiper blades in the last 6 weeks. They've both broken already due to poor quality. Don't ever buy Napa brand parts. The quality is worse than anything else I've ever purchased. I don't believe they can be warranty replaced or refunded either. Buyer beware
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February 2024 by Michael Michel
They're really good about finding parts for my dump truck he's going to make sure that you're the guy you talk to on the phone it's the same one you talk to at the counter cuz sometimes they have a hard time finding the right part rather than that they do an excellent job
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December 2023 by Dianna S.
The salesman helped me by installing my front and rear wipers. Also installed a headlight bulb as well.
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October 2023 by Sierra Brinn
Immature! Adult men acting like little kids about their so-called secret codes for what each vehicles name stands for.
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September 2023 by Ellen Norris
Found out my car was leaking oil and severely low. My husband said he likes to buy it at Napa, so that is where I went. Inside, I noted the store was fairly empty with just two customers at the register and at least two people working upfront. When I went to put the oil in my vehicle, the cap wouldn't budge. I tried for several minutes before going back inside to ask if one of the gentlemen behind the counter could help. At this time, a couple more customers had arrived so they told me it would be a few minutes. No problem. I continued to wrestle with the oil cap while waiting to no avail. In a span of 15 minutes, customers vacated the nearly empty store. Still no help. When it began to rain, I got desperate and asked a stranger in the parking lot for help. A quick twist, and I was on my way. It wasn't the end of the world, but the incident left me feeling insignificant and forgotten as a customer.
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September 2023 by hoho123 lol
Normally always very helpful for me which is nice being a women. They usually make sure to bear with me as well if I’m not always versed on something or I ask for extra help on what to do etc! I really love the Napa environment and recommend to anyone … they usually are pretty busy so I know sometimes people get frustrated by waiting but it’s like anything in life , sometimes you gotta wait.
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September 2023 by Flutterby1444
Seems no one will help you these days.Used to install a headlight or check car for a code or put a wiper on for you. Not anymore.
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September 2023 by Rod Harrison
Helped as soon as I walked in. Had my purchase completed within 10 minutes
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September 2023 by TravelUSA
They had my belt for Kohler generator.
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August 2023 by David Hernandez
Only two crew members and they we're both on they phone. Just had a simple return with a reciept. We we're thier For 20 minutes
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August 2023 by Rich Burdick
They were helpful but I didn't have enough information for them.
