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October 2023 by Joshua Stewart
Won’t warranty their work . John the owner is a straight up weasel and will take your money then leave your hydronic lines not hooked up and let you leave, and now won’t warranty the work they did in my truck two months ago.But they’re quick to take your money. Made me pay money JUST TO GET MY TRUCK BACK WHEN THERE LOOKING AT THERE OWN WARRANTY WORK !!!!!!!!I wouldn’t take anything more complicated than a bicycle there .Services: General repairs & maintenance
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October 2023 by Amy Gaudia
I am very pleased with this service. In the middle of the summer, they made room in their schedule for our RV. They found the problem and repaired it. Matthew is very kind, professional and extremely knowledgeable and I will continue to take my vehicle to him. The price was fair and the shop is a full service facility and I highly recommend them.
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October 2023 by Chante Griffith
Very helpful, honest guys on there. Paid them to look over my car at 150,000 miles. They made me a list of things that needed to be done, and fixed what I asked at a reasonable price. Thank you!
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October 2023 by Martin D.
Went in for some electrical repairs because the check engine light was on and the display service required now was on, after spending $2500 on different components electrical components all it was was the battery never again will I take my vehicle there
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September 2023 by Ronald Ewert
Best body shop in town. I had a hit and run and called another local body shop I had used previously. They said they wouldn’t see me because I have Progressive insurance. My employee highly recommended Trevor at J&K. He took me right in and quickly arranged with Progressive to cover the repairs fully! He even went the extra mile to buff out my scratched hood and restore my headlamp lenses. Thanks for a job well done! I will send many your direction!
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September 2023 by Jason
Charged 65.00 for a test drive. Wanted to remove the transmission for a 5th gear replacement which is not required. Asked the hrs billed for the job and only said what the book says a shop had told me 5 hr labor. This shop said they do lots of this work but had no idea on labor cost .this shop might be good for replacement of spark plugs but not transmission work..update the transmission was repaired at a different shop for 950.00 and there was no reason to drop the transmission from the truck
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September 2023 by Mavl NT
Quick turn around, quality work for a honest price, willing to work with third-party warranty companies. Had a transmission replacement and brake replacement done, got the vehicle back in almost no time both times, work was excellent and have had no further issues. Willing to work with customer supplied parts.Services: General repairs & maintenance
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September 2023 by Diana Costin
My car was violently shaking at hwy speeds. I took it in to J and K, they said there was nothing wrong and couldn’t feel it. Took it in again and again they said there was nothing wrong and that it didn’t shake. I sought out a second opinion (from our now favorite and trusted auto shop) and within 30 minutes they managed to diagnose my care no problem. Apparently my control arm was cracked and my bushings were shot. Something tragic could have happened and J and K sent me off as if I had made the whole thing up. It’s appalling to know this could happen to another young family. I don’t recommend this auto shop.
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August 2023 by Samar Leidy
I wanted to be happy with them and as far as I know, my car is actually fixed, but all of the red flags are present. Diagnostic fee does not go towards repair, estimates are wildly off, and service will end up being done that you didn't agree to or ask for. In my case, I happened to know that the work needed to be done eventually as a long term plan, but it was a big surprise when I went to pick up my car. $120 over estimate, and even that original estimated price was for something they didn't even tell me they were going to do that was twice as expensive as the thing they actually diagnosed. I authorized one thing, they did another.I was too busy and too stressed this week to have double checked everything I should have and that's my fault in the end, but in no way can I honestly recommend bringing your car here. I've already voiced this to the business and I'm open to them reaching out, but this is how the initial experience was.
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June 2023 by Wil J
it took them a minute to figure it out, but they kept at it until they did. expert service!
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June 2023 by Wil J.
Fantastic work! in November these guys changed my plugs, and a few weeks ago it started missing again. Initially they missed the diagnosis, but we persisted and they finally were able to figure out the problem. And they kept me informed every step of the way.my f150 had a bad phaser. several other shops just refused to work on it.
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May 2023 by greg hagood
They fixed the drive shaft on my motorhome. They got to it as soon as I brought it in since I live in it and was traveling. They adjusted their schedule to make sure I didn't have to leave it there over night. I'm a happy camper, thank you J & K Auto Repair!
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February 2023 by John M.
Beware of these guys! I took my vehicle in for an oil change, I'd purchased my own preferred oil (in a 5 quart container) & filter and when I picked up my vehicle I noticed driving, only 2 miles away that I could smell oil burning. I thiought to myself that they probably spilled a little oil when putting it in. I always check my oil level with the dipstick even if I'm doing it myself & when I checked it was over a quart "overfull". When I asked the mechanic about it he replied I had leaky valve cover gaskets ( which I don't) & thats why I could smell oil burning. When I showed him the level, of oil on the dipstick being overfull he replied "Oh, thats fine, it won't hurt it, it'll leak out throught the valve gaskets till it gets to the right level. At this point of the conversation I didn't have the composure left to inquire how it got about 6 1/2 quarts in it since I'd only brought my own oil in a 5 quart container sop I went home & drained it ou to the right level which sucked. The second and last time I had some transmission work done & when I checked the bolts for the transmission pan ( & thank God I did ) all of the bolts were so loose I could tighten them my fingers. I like to think the best of people, everyone makes mistakes & has a bad day but stuff like this, especially being that much overfull on oil, transmission pan bolts so loose they would have vibrated all the way out, no one should make mistakes like that. Our vehicles, like our homes are supposed to be a safe & reliable place & real mechanics are supposd to be depenadabel and honest. My 2 visits there didn't show either one of these characteristics and its a shame because I believe they are good mechanics at J&K Automotive, they just choose not to be.
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February 2023 by Sib Davis
With all I needed done, they had my car back to me in record time. The people are very nice and helpful even though they are running at top speed! Thanks guys!!!
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January 2023 by Aidan B.
Paint matching looked good and so did dent repair, the way they fixed my door panel did not hold up, I removed my door panel because my handle broke, only to find they never screwed in my door handle, the handle which had 2 screws attached to it pre repair, now has none and was only held in place by the door panel bezel, which I suspect lead to my handle breaking.Service: Painting
