Hyland Acceptance Company, founded in Springfield, Oregon in 2010, focuses on helping local individuals and families establish or rebuild their credit through automotive financing when traditional lending options are not available. Over the years, the company has successfully assisted thousands of Oregonians in achieving the freedom of vehicle ownership and understanding the benefits of credit reporting. Customers have praised the friendly and kind service provided by staff members, particularly highlighting the helpfulness of one employee. Many recommend Hyland Acceptance for its hassle-free pre-approval process, which allows customers to shop for vehicles confidently. This pre-approval is likened to having cash in hand, enabling buyers to secure the best prices and interest rates. However, some customers have reported issues with customer service, particularly regarding phone interactions that felt unhelpful and demanding. One customer expressed dissatisfaction with how they were treated, but after feedback, the owner responded quickly, leading to an updated positive experience. Overall, Hyland Acceptance is recognized for its dedication to helping people navigate the car buying process, while also acknowledging the need for improvement in customer service practices.
Patty, DESERVES A RAISE. She is so friendly and kind and has always worked with us when we need some flexibility on payments. ?
September 2021
I love Hyland Auto Sales, Gina is a very sweet lady and worked with me to get the car that I really wanted and needed. Thank you guys sooo much.
September 2021
I have bought 4 vehicles from them and they have always gone above and beyond whenever I had an issue with my vehicles...David is fair and has always kept his word...I highly recommend them!!
