O'Reilly Auto Parts Store #5579 in Silverton, Oregon, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store also resurfaces brake rotors and drums and builds custom hydraulic hoses. Customers appreciate the availability of the free Loaner Tool program for big projects. Staff members are generally friendly and willing to help, as seen when an employee assisted a customer struggling with wiper blades, making a stressful situation much easier. However, some experiences highlight inconsistent service quality, with one customer noting that some attendants lacked technical knowledge or enthusiasm, while others, including younger staff, were eager to assist. Overall, the store provides useful services and a helpful staff, with the convenience of nationwide locations and a simple process for battery returns when receipts are lost.
Bought a battery from here, lost my receipt. Called them in crisis, lost receipt! My old battery what do I do with it? They said bring it in, we use your phone number to track the purchase of my new battery. I was happy and got paid for my old battery.
March 2025
Cory and Laura are a treasure to Silverton. Thank you for TRYING to help me. A lot more than many do these days.
January 2025
Corey and Levi were very helpful and friendly & did a great job installing my headlights!
