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January 2024 by William P.
On 01/11/2024 at $6:30 a.m., I checked out at the Sherwood, OR Walmart. The checker scanned my salad shrimp twice costing me almost $14. more. After checking my receipt, I turned around and the checker was gone. The shrimp was the last item checked. So, I figured she made the error because she was in hurry to do something else. I have been overcharged numerous times at this store. I live too far away from there to make another round trip back to correct their error. There was a couple of other checkers just standing around. So, I told them what happened and asked them to refund my money. They said they could not and I had to wait until 7:00 a.m. for another person to do that. In other words, they cannot correct their own mistakes. If you call them on it, they will tell you that they are human and it's the scanners fault. I insisted on speaking with the store manager. Her name is Lacy. She seem annoyed and reluctant to make things right. While she was working on my refund in another area, I continued to interact with the checkers. The one that made the mistake showed up and went through my groceries thinking I was lying about it. Then, Lacy showed up again and immediately accused me of harassing her employees. I did not do any such thing. Lacy handed me my receipt and credit slip and told me to shop at Target or some other store as if I had created the problem. I told all of them that I am an elderly, disabled, war veteran, I live on a fixed income, and I cannot afford their repeated scanning mistakes. Lacy told me to leave and not come back banning from store. That is what I get for being a loyal customer for many years. I told all of them that their freedom was predicated on my service. I was wearing my disabled veteran ball cap. They did not seem to care anything about that. I contacted their corporate office and filed a complaint. Also, I filed a complaint with the Oregon Civil Rights division. I am waiting but still no word back from Walmart corporate. They do not care!
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December 2023 by Gladriel M.
My service dog in training barked at a horrible attitude employee because she had on a mask and christmas hat. The employee who didn't bother to ask any information on the dogs training. Asked me to leave. Mind you I walked past 2 big black dogs and a cream little dog. So unprofessional. All I wanted to do was buy a rumba and toothbrushes for my stocking. I could not believe the hatefuleness that came from this short heavy weight woman.
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November 2023 by Abby B.
i usually do my shopping here because it's close to a lot of friends and therefore convenient. As far as walmarts go, the store itself is my favorite. HOWEVER- do NOT do order pickup here. Ive tried a handful of times and either my order isn't ready on time or they take way too long to bring my things out. For example, I'm still sitting and waiting on my 11 items- been here for over 25 minutes and still don't have them. Super frustrating since this is my "I'm in a hurry" option.
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October 2023 by Evan C.
NEVER USE THEIR PICKUP SERVICE!! Can't get a hold of anyone to actually pick my item up, tried asking an employee who was walking back from helping another person and the guy genuinely ran away from me! What the fuck! Cancelled my order and will go literally anywhere else. Used to be good a few months ago and it's just gone to shit. You'd think customer service is hard! I waited around for 30 minutes without another soul in the parking lot and never got any acknowledgement or guarantee that anybody was doing anything. Was just trying to get all my stuff together for the upcoming deer season and Walmart screwed the pooch...
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July 2023 by A A.
PLEASE have the female Walmart employee STOP singing in the bathroom while cleaning . It's very unnecessary and she sounds crazy , very uncomfortable while using the bathroom , also she seems to be wasting time in there , taking longer than she needs to .
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November 2022 by Jessy M.
We have done order pick up twice and it's great. I love the non alcohol selection of beer they have, so we will definitely keep picking it up here when we need more.
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April 2022 by Sandra T.
Yesterday we did our shopping and had one of the nicest cashiers. Her name was Megan at register 3. I couldn't have asked for a better person to ring up and bag my items. We bring our own bags and she took a couple and proceeded to bag some items while making sure on my side that I also had room to bag some things myself. Very helpful young lady. I hope Walmart takes notice of their best workers. Thank you Megan.
