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October 2023 by James & Sara Cox
Very friendly staff, made everything super easy. Will rent from them again!
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July 2023 by Rainy Days
Will use again
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December 2021 by V Lau Gautam
I understand the 24 hour service, and verifying identity, but the whole entire process was lengthy. Luckily, I accompanied my father who is less tech savy. It took an entire hour. We just needed the 3-number passcode to get the keys. After contacting customer service, just to find out that my father's web browser (chrome) was NOT compatable with the uhaul website. We were not able to reach the last step. Be prepared to have 2 other contacts & phone numbers. They have to answer the call just to move to the next step. (There were plenty of steps: including taking a picture of your id, front, back, etc) After your 2 contacts verify you, you will continue the steps, pay, & finally get the passcode. Oh & dont worry, when you return the Uhaul & drop off the keys, you get to take more pictures. No thank you.
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December 2021 by Candice
We have used this truck rental service twice now and have had a good experience both times.
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July 2021 by Candice M
We have used this truck rental service twice now and have had a good experience both times.
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June 2021 by i WOWiE
I understand the 24 hour service, and verifying identity, but the whole entire process was lengthy. Luckily, I accompanied my father who is less tech savy. It took an entire hour. We just needed the 3-number passcode to get the keys. After contacting customer service, just to find out that my father's web browser (chrome) was NOT compatable with the uhaul website. We were not able to reach the last step. Be prepared to have 2 other contacts & phone numbers. They have to answer the call just to move to the next step. (There were plenty of steps: including taking a picture of your id, front, back, etc) After your 2 contacts verify you, you will continue the steps, pay, & finally get the passcode. Oh & dont worry, when you return the Uhaul & drop off the keys, you get to take more pictures. No thank you.
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August 2020 by Morgan Lanen
A bit outside of Newberg, but they had what we needed and helped us out quite a bit.
